Customer Support | Pine Labs

Plutus support

Plutus Support

Please call us on 1800-258-6609 or +91 120-4033600 or email on plutus.support@pinelabs.com to register for a callback. We will aim to resolve your issue within 7 business days.

Customer service

Customer Service Head

Not happy with our Level 1 support?
Please mention your complaint ID and contact our Customer Service Head by writing an email on cs.head@pinelabs.com for a resolution within 7 business days.

grievances

Nodal Officer for grievances

In the highly unlikely event of our Level 1 and/or Level 2 support not meeting your expectations, please let our Nodal Officer know by calling at +91 120-4857594 or emailing on grievances@pinelabs.com

Raise a support request

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Service and complaints

Service +91 120-4033600* 1800-258-6609*

Service +91 7303963669 Fax +91 11 2271 7887

Service and complaints plutus.support@pinelabs.com

Request Mon to Sat: 10:00 am - 7:00 pm (IST)* / 12:30 pm - 9:30 pm (SST)

*Once you call our helpline, our system will record your number and a support executive will call you within 2 hours.

Escalate the Issue

Not happy with our customer support? Escalate it to our Customer Service Head for a resolution within 7 business days.

Contact Nodal Officer

In the highly unlikely event of our customer support head not meeting your expectations, raise a request with our Nodal Officer.
Refer to Pine Labs Grievance Policy