Pine Labs | About the Company - Leading Merchant Platform

We simplify fintech
to accelerate commerce

Pine Labs is shaping the future of merchant commerce in Asia. We are delivering cutting-edge fintech solutions, built using our technology prowess and fueled by our zeal to innovate and solve problems.

Our Vision

We believe that every business can grow exponentially with technology and capital.

Our Mission

Maniacal focus on creating a product and services platform that widens access and accelerates commerce for merchants in each local market we operate in.

The road we’ve taken

Pine Labs was Founded

When Pine Labs began, our main focus was on smart card-based payment and loyalty solutions for the retail petroleum industry.

   
   

Going Mainstream

     

Eleven years later we made our first forays into the world of mainstream payments, giving merchants solutions and connecting them with banks and financial services.

    

Our First Unified PoS Platform

     

We pioneered the use of the smart, cloud-based unified point-of-sale platform – designed to reduce costs and drive retail revenues.

  

Becoming Digital-ready

We partnered with banks and payment aggregators to make sure our PoS terminal could process all forms of digital payments to enhance the merchant-customer experience.

 

A Complete Merchant Platform

 

We evolved into a platform that provides merchants with solutions for payments, risk assessment, multi-channel analytics, lending & insurance, brand offers, cashbacks, integrated billing and more.

 

We built a network of

  

21 financial services 100 brands

   

Going Global

    

2017 saw us lay our first global footprint as we entered the Malaysian market with an exclusive partnership with CIMB Bank.

 

Growing the Merchant Platform of the Future

 

Today, we are well on our way to building the world’s most robust platform that brings together technology and financial solutions to meet every need of the modern merchant.

The values that
guide us

We believe in responsible value creation. Our core values help our employees understand what we stand for, establish a strong culture within, and guide us in serving our merchant partners and other business associates with utmost sincerity and professionalism.

Speed

We strive to resolve our customers’ problems quickly and definitively. We do not postpone. We use speed as a differentiator for product development and process charting.

Integrity

We always do the right thing. We are explicit in our words and actions. We do not hide behind ambiguity or ignorance. When we don’t know, we ask questions.

Diversity

We value people for who they are. We work to leverage the collective energy, ideas and skills to build the best possible products and processes.

Experimentation

We learn by doing, and from our mistakes. We enter new territories ahead of our customers’ expectations.

Simplicity

We use complex technology, big data and machine learning, but we simplify them for our community. We make products and processes that are intuitive and easy to use.

Giving back to
our community

At Pine Labs, we’re proud of the way our merchant platform makes an impact on our customers’ lives. And we work to extend that impact to communities around us. Our employees volunteer to help people and organizations that work with underprivileged children, the differently-abled and the elderly. We also work to protect and improve the environment by reducing our carbon footprint and pursuing environmentally sustainable actions across all aspects of our operations.

We focus our efforts on 4 key areas, every year:

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