Custom Checkout FAQs
Frequently asked questions about Pine Labs Custom checkout (Seamless) — PCI compliance, payment methods, integration, error handling, testing, and troubleshooting.
General FAQs
1. What is Custom checkout?
Custom checkout lets you build your own payment UI on your site and call Pine Labs APIs directly for each payment method. Customers stay on your domain — no redirect to a Pine Labs page.
2. Do I need PCI compliance for Custom checkout?
Yes. You must have a PCI compliance certificate because you collect and transmit sensitive card data (card number, CVV, expiry) directly through your system.
3. What payment methods does Custom checkout support?
Cards (Visa, Mastercard, RuPay), UPI (Collect and Intent), Net Banking, Wallets, and BNPL. Each method requires a separate Create Payment API call.
4. Can I use Custom checkout for mobile apps?
Yes. Make the API calls from your mobile app's backend and build the payment UI natively in your app.
Related pages
Custom checkout — Overview Features and benefits of Custom Checkout.
Custom checkout — Integration steps Step-by-step integration guide.
Custom checkout — Customization options Configure payment methods and parameters.