Add payment methods to your account
Enable new payment methods for your Pine Labs Online merchant account — Cards, UPI, Net Banking, Wallets, EMI, and more.
Enable new payment methods to give your customers more ways to pay and increase conversion rates.
Payment methods are configured at the merchant account level. You can add new methods during onboarding or at any time through the Pine Labs Dashboard or by contacting your account manager.
How to add payment methods
Option 1: Dashboard
- Log in to the Pine Labs Dashboard
- Go to Settings > Payment Methods
- Toggle the payment methods you want to enable
- Confirm your selection
Option 2: Contact account manager
For payment methods that require additional configuration (EMI, BNPL, International Payments), contact your Pine Labs account manager:
Available payment methods
| Payment method | Activation | Additional requirements |
|---|---|---|
| Cards (Visa, Mastercard, RuPay) | Dashboard toggle | None — available by default |
| UPI (Collect + Intent) | Dashboard toggle | None |
| Net Banking | Dashboard toggle | None |
| Wallets | Dashboard toggle | None |
| Credit Card EMI | Contact account manager | Bank partnerships required |
| Debit Card EMI | Contact account manager | Select banks only |
| Down Payment EMI | Contact account manager | Bank partnerships required |
| BNPL | Contact account manager | Provider agreements required |
| Pay By Points | Contact account manager | Bank partnerships required |
| International Payments | Contact account manager | Additional KYC required |
| Apple Pay | Contact account manager | Apple developer account required |
Activation checklist
| Step | Details |
|---|---|
| 1. Complete KYC | Ensure your merchant KYC is verified |
| 2. Choose payment methods | Select methods based on your customer demographics |
| 3. Enable via Dashboard or account manager | Toggle on or request activation |
| 4. Test in sandbox | Verify each method works in the UAT environment |
| 5. Go live | Payment methods appear in production checkout |
FAQ
How long does it take to activate a new payment method? Standard methods (Cards, UPI, Net Banking, Wallets) are available immediately after toggling in the Dashboard. Methods requiring partnerships (EMI, BNPL, International) may take 1–3 business days.
Do I need separate integration for each payment method? With Hosted Checkout or iFrame Checkout, no — all enabled methods appear automatically. With Custom Checkout, you use method-specific API endpoints.
Can I enable payment methods for specific transactions only?
Yes. With Custom Checkout, you control which methods to present. With Hosted Checkout, use the allowed_payment_modes parameter to restrict methods per transaction.
What's next
- Manage payment methods — Configure and disable payment methods
- Payment methods overview — Compare all available methods
- Dashboard settings — Explore all Dashboard configuration options