Once you enroll with us as a merchant, you will receive an email detailing the steps to create an account. You will be able to process payments on the successful completion of these steps.
You can write to email@example.com with your contact details. Our team will help you in retrieving your account details and resetting the password.
You can access real-time reports for your transactions, sales history, and other parameters through myPlutus reports. These reports are available on the web (TRM) or can be viewed on the myPlutus app. The app is freely downloadable from Google Play or App Store.
To add, edit or link a bank account to your Pine Labs account, please visit Account > Settings > Bank Account.
You will need to provide your complete bank account details for the process and it may require up to five working days for account verification and to reflect any changes made. The real-time status of the bank account verification can be viewed through your account.
You can write to firstname.lastname@example.org to add a new payment method to your account. Please ensure you specify your exact requirements and correct account number in your communication.
DCC by Pine Labs DCC supports a wide range of currencies including US Dollar, Pound Sterling, Euro, Yen, Swiss Franc, Singapore Dollar and Thai Baht, to name a few.
The Pine Labs POS terminal is integrated with leading mobile wallets including Google Pay, PayZapp, FreeCharge, Airtel Payments Bank, and PhonePe.
|Model||Mode of connectivity|
|Plutus Smart||4G and WiFi|
|Plutus Countertop||Fast Internet connectivity|
|Plutus Countertop||Dual connectivity - serial IP and GPRS|
|Plutus Portable||Wireless GPRS-enabled connectivity|
|Plutus Portable||Wireless WiFi and GPRS-enabled connectivity|
|Plutus Portable||Bluetooth-enabled connectivity|
Currently, our network spans over 3,700 locations in India, Malaysia, and other parts of Asia. We are working towards expanding our network to other countries. We will update this section as and when we have more information.
You can apply for activation of the EMI feature by writing to us on email@example.com.
You can visit our dedicated website www.paybypoints.com to know more about participating partners in our PaybyPoints program.
You can visit our dedicated website www.pineperks.in to know more about our personalized gifting solutions.