ENABLING
India’s Largest
Lounge Access Programs

Lounge Access Program Acceptance for Airports & Railway Stations

Pine Labs' offers an integrated platform to Card Associations & Issuers to create their own unique Lounge access programs. The robust platform enables its partners, to design & define their own set of rules, valuable processes & business logics. It also facilitates the ability to manage real-time validation of ‘Lounge Access’ eligibility based on card information; whether it’s complimentary or non-complimentary program across all major Domestic and International airport terminals in India. Today, Pine Labs’ enables India’s largest lounge access program for Card Associations & Issuers.

SUPERIOR CUSTOMER EXPERIENCE

  • 35+ lounges at domestic & international terminals in India & expanding e.g. railways
  • System integration with Pine Servers and Client Data Servers for seamless program implementation
  • One tap access with NFC (Touch & Pay) POS or on-the-go payment acceptance via GPRS POS
  • Rule based lounge access program design for your valuable customers
  • Type of card
  • Number of visits
  • Eligibility rules e.g. paid/complimentary access
  • All major credit & debit cards accepted

VALUE ADDED SERVICES & SUPPORT

  • Rate Card (walk-in rates for guest visits)
  • Dedicated complaint management system
  • Dedicated program managers along with call center & service support
  • Value Added Services like PaybyPoints, DCC ( Dynamic Currency Conversion), Couponing etc.

BENEFITS FOR YOU & YOUR CUSTOMERS

  • One-stop shop for integrated solution for single or multiple lounges across cities
  • Exclusive designing of lounge access programs with end-to-end technical support
  • Quick turnaround for server set-ups / management / maintenance
  • A choice of POS/EDC machines e.g. NFC, GPRS, Wifi enabled POS

Network Partners

  • MasterCard
  • Visa
  • Visa

Partner Banks

  • axis_bank