--- title: Subscription slug: subscriptions excerpt: >- Automate recurring billing with Pine Labs Online Subscriptions — create plans, register UPI AutoPay mandates, and collect payments on schedule with zero manual effort. sidebar_order: 1 hidden: false metadata: title: Subscriptions Overview — Automate Recurring Billing | Pine Labs description: >- Enable recurring payments with Pine Labs Subscriptions API. Automate collections across fixed or flexible billing cycles, register UPI AutoPay mandates, create plans, and manage subscriptions with zero manual follow-ups. keywords: >- subscriptions, recurring billing, UPI AutoPay, subscription plans, automated payments, recurring payments, Pine Labs subscriptions robots: index sidebar_label: Overview --- ## Overview Learn how to integrate with Pine Labs Subscription using Pine Labs APIs to allow your users to make recurring payments. A subscription is a recurring billing model where customers pay an amount at pre-defined intervals (monthly, annually, etc.) for access to your product or service. This creates a predictable revenue stream for your business and fosters long-term customer relationships. These are automated payments on schedule that are pre-defined by you. Easily enable recurring payments on your platform. With Subscriptions, you can automate collections across fixed or flexible billing cycles — no reminders, no manual follow-ups. ## Why Subscription?

Automated Collections

Ensure timely payments without manual effort.

Flexible Models

Support multiple pricing structures to fit your business.

Customer Trust

Secure, compliant, and consent-driven debits.

Business Growth

Predictable cash flow and higher retention.

## Subscription Models

Fixed Frequency

Collect a set amount at a pre-decided interval (daily, weekly, monthly, yearly). Works best when both cost and cycle are predictable.

Use Case: Investment Platforms

Variable Frequency

Charge a fixed amount but let customers choose when or how often they want to pay. Offers flexibility while keeping pricing consistent.

Use Case: Utility bills, Freelancer project billing.

## How it Works? 1. **Create Subscription**: Leverage our Create Subscription API to start the subscription by specifying the payment frequency, amount, and start date. 2. **Customer Authorization**: Obtain one-time customer consent through UPI AutoPay authorization. 3. **Notifications**: Ensure customers receive timely reminders (before 24 hours ) and confirmations for each debit transaction. 4. **Auto-Debit**: Payments are automatically collected on the scheduled due dates. 5. **Manage Subscription**: You can manage customer subscriptions through the dashboard or by using APIs. ## Subscription Checkout Interface Experience how customers interact with Pine Labs subscription checkout. The interface allows customers to view the mandate details, including its duration, any one-time fee, the maximum amount, and the recurring amount. ### Mobile Checkout Interface Mobile-optimized subscription checkout that displays plan details and available payment options, designed for a smooth experience on smaller screens. *Figure: Mobile Checkout Interface* ### Web Checkout Interface Web-optimized subscription checkout for larger screens that presents plan information along with multiple payment methods, ensuring a seamless browsing and payment experience. *Figure: Web Checkout Interface* ### Merchant Dashboard Comprehensive dashboard for merchants to monitor subscription performance, track payments, and manage customer accounts with real-time analytics and reporting.

Real-time Monitoring

Track subscription status, payment success rates, and customer activity

Revenue Analytics

Number of mandates created, successful debits, and status changes.

Customer Management

Manage subscriptions, process refunds.

## Key Features
Automatic & Merchant Controlled Debits
- Automatic mandate debits by PL system for fixed frequency + fixed amount mandates. - Automatic pre-debit notification at least 24 hours before any debit. - APIs to control predebit notification & mandate debit.
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Automatic & Merchant Controlled retries
- Three automatic retries in case of debit failure 10 minutes after the failure, followed by a second retry 1 hour later. - Merchant can control retries using APIs.
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Non Revocable Mandate Setup
- Create non-revocable UPI Autopay mandates. - No mandate modification by customers post mandate setup.
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Subscription Life Cycle management
- Manage subscription entire lifecycle using full API suite. - Merchant or customer initiated Cancellations. - Receive status of customer actions on mandate.
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Third Party Verification
- Verify the customer's Virtual Payment Address (VPA). - Provide both the VPA and the customer's account details to confirm VPA provided during mandate creation is linked to the bank account information supplied by the end-user.
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Offer Trial Period
- Offer a trial period for your subscriptions. During this trial, no charges will be deducted from the end-user's account. - Simply define the desired trial period duration (in days). - Debits will be triggered automatically at the end of the trial period.
*** ## Mandate Type Supported

One Time Mandate

A payment authorization that allows for a single debit transaction to be processed. Once the transaction is completed, the mandate automatically expires and cannot be used for additional debits.

On Demand Mandate

A payment authorization that allows the merchant to initiate debits at any time and at varying amounts, as needed, within the specified validity period.

Recurring Mandate

A payment authorization that allows for multiple debit transactions to be processed automatically at fixed intervals with either fixed or variable amounts.