---
title: 'Cross Border import payments FAQs '
slug: international-payments/import-payments/faqs
hidden: false
sidebar_order: 5
sidebar_label: FAQs
metadata:
  title: Cross-Border Import Payments FAQs | Pine Labs Online Payments
  description: >-
    Explore FAQs on cross-border import payments, international transactions,
    settlements, multi-currency support, API integration, compliance, and
    security.
---
Find answers to common questions about Pine Labs Online cross-border import payments, including supported payment methods, international settlements, API integrations, currencies, security, refunds, compliance, and transaction workflows.

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<summary><b>1. Can an overseas merchant accept payments from Indian customers without an Indian entity?</b></summary>

<br/>Yes, eligible overseas merchants can accept payments from Indian customers through Pine Labs PA-CB Import Payments without setting up a local Indian entity, subject to onboarding, business eligibility, regulatory checks, and AD bank requirements.

</details>

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<details>
<summary><b>2. Will the Indian customer pay in INR?</b></summary>

<br/>Yes, the customer will be shown amount in INR and payment will be collected in INR.

</details>

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<details>
<summary><b>3. Where will the merchant receive settlement?</b></summary>

<br/>The overseas merchant receives settlement into its approved foreign bank account after successful payment processing, compliance checks, and AD bank settlement processing.

</details>

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<details>
<summary><b>4. Is there a transaction limit?</b></summary>

<br/>Yes. RBI’s 2025 PA Directions state that for inward or outward transactions processed by a PA-CB, the maximum value per transaction is ₹25 lakh. [Reserve Bank of India](#https://www.rbi.org.in/Scripts/BS_ViewMasDirections.aspx?id=12896)

</details>

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