---
title: Available Events
slug: developer-tools/webhooks/available-events
excerpt: Webhook events available on Pine Labs Online.
hidden: false
sidebar_order: 2
metadata:
  title: "Webhook Events Reference — Available Event Types | Pine Labs API"
  description: >-
    Complete webhook events list for Pine Labs. Customer, order, payment, refund, token, and subscription events with sample payloads for transaction notifications.
  keywords: "webhook events, webhook event types, payment events, transaction webhooks, refund webhooks, subscription webhooks, webhook payloads"
  robots: index
---
The table below list the available webhook events on Pine Labs Online with descriptions.

[block:parameters]
{
  "data": {
    "h-0": "Webhook",
    "h-1": "Description",
    "0-0": "<a href=\"available-events#customer_activated\" >`CUSTOMER_ACTIVATED`</a>",
    "0-1": "When the customer is activated on Pine Labs Online platform.",
    "1-0": "<a href=\"available-events#customer_deleted\" >`CUSTOMER_DELETED`</a>",
    "1-1": "When the customer is removed from Pine Labs Online system.",
    "2-0": "<a href=\"available-events#customer_suspended\" >`CUSTOMER_SUSPENDED`</a>",
    "2-1": "When the customer is temporarily suspended on the Pine Labs Online platform through the portal.",
    "3-0": "<a href=\"available-events#customer_creation_failed\" >`CUSTOMER_CREATION_FAILED`</a>",
    "3-1": "When the customer creation is failed.",
    "4-0": "<a href=\"available-events#order_authorized\" >`ORDER_AUTHORIZED`</a>",
    "4-1": "When the order is ready for authorization.",
    "5-0": "<a href=\"available-events#order_processed\" >`ORDER_PROCESSED`</a>",
    "5-1": "When the payment is successfully received.",
    "6-0": "<a href=\"available-events#order_cancelled\" >`ORDER_CANCELLED`</a>",
    "6-1": "When the order is cancelled.",
    "7-0": "<a href=\"available-events#payment_failed\" >`PAYMENT_FAILED`</a>",
    "7-1": "When the payment against an order get failed.",
    "8-0": "<a href=\"available-events#order_failed\" >`ORDER_FAILED`</a>",
    "8-1": "When the order is failed.",
    "9-0": "<a href=\"available-events#refund_processed\" >`REFUND_PROCESSED`</a>",
    "9-1": "When the refund is successful.",
    "10-0": "<a href=\"available-events#refund_failed\" >`REFUND_FAILED`</a>",
    "10-1": "When the refund against an order get failed.",
    "11-0": "<a href=\"available-events#token_activated\" >`TOKEN_ACTIVATED`</a>",
    "11-1": "When the token is activated via the network.",
    "12-0": "<a href=\"available-events#token_deactivated\" >`TOKEN_DEACTIVATED`</a>",
    "12-1": "When the token is deactivated.",
    "13-0": "<a href=\"available-events#token_suspended\" >`TOKEN_SUSPENDED`</a>",
    "13-1": "When the token is suspended.",
    "14-0": "<a href=\"available-events#token_provision_failed\" >`TOKEN_PROVISION_FAILED`</a>",
    "14-1": "When the token provisioning is failed.",
    "15-0": "<a href=\"available-events#subscription_activated\" >`SUBSCRIPTION_ACTIVATED`</a>",
    "15-1": "When the subscription is activated.",
    "16-0": "<a href=\"available-events#subscription_pending\" >`SUBSCRIPTION_PENDING`</a>",
    "16-1": "When the subscription is pending.",
    "17-0": "<a href=\"available-events#subscription_paused\" >`SUBSCRIPTION_PAUSED`</a>",
    "17-1": "When the subscription is paused.",
    "18-0": "<a href=\"available-events#subscription_resumed\" >`SUBSCRIPTION_RESUMED`</a>",
    "18-1": "When the subscription is resumed.",
    "19-0": "<a href=\"available-events#subscription_completed\" >`SUBSCRIPTION_COMPLETED`</a>",
    "19-1": "When the subscription is completed.",
    "20-0": "<a href=\"available-events#subscription_charged\" >`SUBSCRIPTION_CHARGED`</a>",
    "20-1": "When the successful charge is made on the subscription.",
    "21-0": "<a href=\"available-events#subscription_halted\" >`SUBSCRIPTION_HALTED`</a>",
    "21-1": "When all retries have been exhausted and the subscription moves from the `PENDING `state to the `Halted `state.",
    "22-0": "<a href=\"available-events#subscription_cancelled\" >`SUBSCRIPTION_CANCELLED`</a>",
    "22-1": "When the subscription is successfully cancelled.",
    "23-0": "<a href=\"available-events#subscription_revoke_failed\" >`SUBSCRIPTION_REVOKE_FAILED`</a>",
    "23-1": "When the attempt to revoke the subscription fails.",
    "24-0": "<a href=\"available-events#subscription_updated\" >`SUBSCRIPTION_UPDATED`</a>",
    "24-1": "When the subscription is successfully updated.",
    "25-0": "<a href=\"available-events#subscription_update_failed\" >`SUBSCRIPTION_UPDATE_FAILED`</a>",
    "25-1": "When the attempt to update the subscription fails."
  },
  "cols": 2,
  "rows": 26,
  "align": [
    "left",
    "left"
  ]
}
[/block]

## Sample Payload

<h3 id="customer_activated">CUSTOMER\_ACTIVATED</h3>
Triggered when the customer is activated at Pine Labs Online end. Shown below is the sample payload returned for customer activation scenario.

```json Customer Activated
{
  "event_type": "CUSTOMER_ACTIVATED",
  "data": {
    "customer": {
      "customer_id": "cust-v1-0811030624-aa-RBDgpR",
      "merchant_customer_reference": "12345ABC",
      "first_name": "Kevin",
      "last_name": "Bob",
      "country_code": "91",
      "mobile_number": "9876543210",
      "email_id": "kevin.bob@example.com",
      "billing_address": {
        "address1": "10 Downing Street Westminster London",
        "address2": "Oxford Street Westminster London",
        "address3": "Baker Street Westminster London",
        "pincode": "51524036",
        "city": "Westminster",
        "state": "Westminster",
        "country": "London"
      },
      "shipping_address": {
        "address1": "10 Downing Street Westminster London",
        "address2": "Oxford Street Westminster London",
        "address3": "Baker Street Westminster London",
        "pincode": "51524036",
        "city": "Westminster",
        "state": "Westminster",
        "country": "London"
      },
      "gstin": "27ABCDE1234F2Z5",
      "merchant_metadata": {
        "key1": "XX",
        "key2": "DOF"
      },
      "status": "ACTIVE",
      "created_at": "2024-10-04T13:11:29.645591Z",
      "updated_at": "2024-10-04T13:11:29.645657Z"
    }
  }
}
```

<h3 id="customer_deleted">CUSTOMER\_DELETED</h3>
Triggered when the customer is deleted at the Pine Labs Online end. Shown below is the sample payload returned for Customer Deleted event.

```json Customer Deleted
{
  "event_type": "CUSTOMER_DELETED",
  "data": {
    "customer": {
      "customer_id": "cust-v1-0811030624-aa-RBDgpR",
      "merchant_customer_reference": "12345ABC",
      "first_name": "Kevin",
      "last_name": "Bob",
      "country_code": "91",
      "mobile_number": "9876543210",
      "email_id": "kevin.bob@example.com",
      "billing_address": {
        "address1": "10 Downing Street Westminster London",
        "address2": "Oxford Street Westminster London",
        "address3": "Baker Street Westminster London",
        "pincode": "51524036",
        "city": "Westminster",
        "state": "Westminster",
        "country": "London"
      },
      "shipping_address": {
        "address1": "10 Downing Street Westminster London",
        "address2": "Oxford Street Westminster London",
        "address3": "Baker Street Westminster London",
        "pincode": "51524036",
        "city": "Westminster",
        "state": "Westminster",
        "country": "London"
      },
      "gstin": "27ABCDE1234F2Z5",
      "merchant_metadata": {
        "key1": "XX",
        "key2": "DOF"
      },
      "status": "DELETED",
      "status_reason": "customer deleted via Pine Labs Online customer dashboard",
      "created_at": "2024-10-04T13:11:29.645591Z",
      "updated_at": "2024-10-04T13:11:29.645657Z"
    }
  }
}
```

<h3 id="customer_suspended">CUSTOMER\_SUSPENDED</h3>
Triggered when the customer is temporarily suspended at Pine Labs Online end via the portal. Shown below is the sample payload returned for Customer Suspended event.

```json Customer Suspended
{
  "event_type": "CUSTOMER_SUSPENDED",
  "data": {
    "customer": {
      "customer_id": "cust-v1-0811030624-aa-RBDgpR",
      "merchant_customer_reference": "12345ABC",
      "first_name": "Kevin",
      "last_name": "Bob",
      "country_code": "91",
      "mobile_number": "9876543210",
      "email_id": "kevin.bob@example.com",
      "billing_address": {
        "address1": "10 Downing Street Westminster London",
        "address2": "Oxford Street Westminster London",
        "address3": "Baker Street Westminster London",
        "pincode": "51524036",
        "city": "Westminster",
        "state": "Westminster",
        "country": "London"
      },
      "shipping_address": {
        "address1": "10 Downing Street Westminster London",
        "address2": "Oxford Street Westminster London",
        "address3": "Baker Street Westminster London",
        "pincode": "51524036",
        "city": "Westminster",
        "state": "Westminster",
        "country": "London"
      },
      "gstin": "27ABCDE1234F2Z5",
      "merchant_metadata": {
        "key1": "XX",
        "key2": "DOF"
      },
      "status": "SUSPENDED",
      "status_reason": "customer suspended",
      "created_at": "2024-10-04T13:11:29.645591Z",
      "updated_at": "2024-10-04T13:11:29.645657Z"
    }
  }
}
```

<h3 id="customer_creation_failed">CUSTOMER\_CREATION\_FAILED</h3>
Triggered when customer creation fails. Shown below is the sample payload returned for Customer Creation Failure scenarios.

```json Customer Creation Failed
{
  "event_type": "CUSTOMER_CREATION_FAILED",
  "data": {
    "customer": {
      "customer_id": "cust-v1-0811030624-aa-RBDgpR",
      "merchant_customer_reference": "12345ABC",
      "first_name": "Kevin",
      "last_name": "Bob",
      "country_code": "91",
      "mobile_number": "9876543210",
      "email_id": "kevin.bob@example.com",
      "billing_address": {
        "address1": "10 Downing Street Westminster London",
        "address2": "Oxford Street Westminster London",
        "address3": "Baker Street Westminster London",
        "pincode": "51524036",
        "city": "Westminster",
        "state": "Westminster",
        "country": "London"
      },
      "shipping_address": {
        "address1": "10 Downing Street Westminster London",
        "address2": "Oxford Street Westminster London",
        "address3": "Baker Street Westminster London",
        "pincode": "51524036",
        "city": "Westminster",
        "state": "Westminster",
        "country": "London"
      },
      "gstin": "27ABCDE1234F2Z5",
      "merchant_metadata": {
        "key1": "XX",
        "key2": "DOF"
      },
      "status": "FAILED",
      "status_reason": "invalid_data",
      "failure_reason": {
        "code": "INVALID_REQUEST",
        "message": "Request is not well-formed, syntactically incorrect, or violates schema",
        "additional_error_details": {
          "source": "internal",
          "step": "creation",
          "reason": "invalid_data",
          "metadata": {}
        }
      },
      "created_at": "2024-10-04T13:11:29.645591Z",
      "updated_at": "2024-10-04T13:11:29.645657Z"
    }
  }
}
```

<h3 id="order_authorized">ORDER\_AUTHORIZED</h3>
Triggered when the order is ready for authorization. Shown below are the sample payloads returned against different payment method.

<CodeTabs>
  <Tab label="Card Payload">
    ```json
    {
      "event_type": "ORDER_AUTHORIZED",
      "data": {
        "order_id": "v1-240828181232-aa-7cGcgo",
        "merchant_order_reference": "8e9b80ea-49c3-4d3e-860b-057890d2fd73",
        "type": "CHARGE",
        "status": "AUTHORIZED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": true,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828181232-aa-7cGcgo-cc-h",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "AUTHORIZED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7248687871426329503954",
              "rrn": "424118053313",
              "is_aggregator": true
            },
            "created_at": "2024-08-28T18:12:32.152Z",
            "updated_at": "2024-08-28T18:13:08.418Z"
          }
        ],
        "created_at": "2024-08-28T18:12:32.152Z",
        "updated_at": "2024-08-28T18:13:08.418Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Tokenized Card Payload">
    ```json
    {
      "event_type": "ORDER_AUTHORIZED",
      "data": {
        "order_id": "v1-240828181232-aa-7cGcgo",
        "merchant_order_reference": "8e9b80ea-49c3-4d3e-860b-057890d2fd73",
        "type": "CHARGE",
        "status": "AUTHORIZED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": true,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828181232-aa-7cGcgo-cc-h",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "AUTHORIZED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "DEBIT",
                "network_name": "Visa",
                "issuer_name": "INTL HDQTRS-CENTER OWNED",
                "card_category": "Commercial",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7248687871426329503954",
              "rrn": "424118053313",
              "is_aggregator": true
            },
            "created_at": "2024-08-28T18:12:32.152Z",
            "updated_at": "2024-08-28T18:13:08.418Z"
          }
        ],
        "created_at": "2024-08-28T18:12:32.152Z",
        "updated_at": "2024-08-28T18:13:08.418Z",
        "integration_mode": "SEAMLESS"
      }
    } }
    }
    ```
  </Tab>
  <Tab label="Pay by Points">
    ```json
    {
      "eventType": "ORDER_AUTHORIZED",
      "data": {
        "orderId": "v1-240813114804-aa-tgiDMn",
        "merchantOrderReference": "bf53f2c1-0334-43fc-9ca1-3a6f8a2cc35a",
        "type": "CHARGE",
        "status": "AUTHORIZED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchantId": "109968",
        "orderAmount": {
          "value": 200,
          "currency": "INR"
        },
        "notes": "order1",
        "preAuth": true,
        "purchaseDetails": {
          "customer": {
            "emailId": "john.doe@gmail.com",
            "firstName": "John",
            "lastName": "Doe",
            "customerId": "192212",
            "mobileNumber": "192192883",
            "country_code": "91",
            "billingAddress": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shippingAddress": {
              "address1": "H.No 15, Sector 17",
              "address2": "string",
              "address3": "string",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchantMetadata": {}
        },
        "payments": [
          {
            "id": "v1-240813114804-aa-tgiDMn-cc-W",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "AUTHORIZED",
            "paymentAmount": {
              "value": 100,
              "currency": "INR"
            },
            "paymentMethod": "CARD",
            "paymentOption": {
              "cardData": {
                "cardType": "CREDIT",
                "networkName": "VISA",
                "issuerName": "NONE",
                "productName": "",
                "cardCategory": "CONSUMER",
                "countryCode": "IND"
              }
            },
            "captureData": []
          },
          {
            "id": "v1-240813114804-aa-tgiDMn-pt-9",
            "status": "AUTHORIZED",
            "paymentAmount": {
              "value": 100,
              "currency": "INR"
            },
            "paymentMethod": "POINTS",
            "paymentOption": {
              "cardData": {
                "cardType": "",
                "networkName": "",
                "issuerName": "",
                "productName": "",
                "cardCategory": "",
                "countryCode": ""
              }
            },
            "captureData": []
          }
        ],
        "createdAt": "2024-08-28T18:12:32.152Z",
        "updatedAt": "2024-08-28T18:13:32.252Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
</CodeTabs>

<h3 id="order_processed">ORDER\_PROCESSED</h3>
Triggered when the payment is successfully received. Shown below are the sample payloads returned against different payment method.

<CodeTabs>
  <Tab label="Card Payload with Pre-authorization True">
    ```json
    {
      "event_type": "ORDER_PROCESSED",
      "data": {
        "order_id": "v1-240909084141-aa-O2oJwd",
        "merchant_order_reference": "a51688bd-34bb-4714-b40d-5fbbf381ba87",
        "type": "CHARGE",
        "status": "PROCESSED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 200,
          "currency": "INR"
        },
        "pre_auth": true,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {
              "address1": "H.No 15, Sector 17",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          }
        },
        "payments": [
          {
            "id": "v1-240909084141-aa-O2oJwd-cc-N",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 200,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7258713154996001403955",
              "rrn": "425308234545",
              "is_aggregator": true
            },
            "capture_data": [
              {
                "merchant_capture_reference": "2a2ef9cd-6edd-4df0-8c26-d2e81249ac4d",
                "capture_amount": {
                  "value": 200,
                  "currency": "INR"
                },
                "created_at": "2024-09-09T08:50:41.082Z"
              }
            ],
            "created_at": "2024-08-28T18:12:32.152Z",
            "updated_at": "2024-08-28T18:13:08.418Z"
          }
        ],
        "created_at": "2024-09-09T08:41:41.026Z",
        "updated_at": "2024-09-09T08:50:41.082Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Tokenized Card Payload">
    ```json
    {
      "event_type": "ORDER_PROCESSED",
      "data": {
        "order_id": "v1-240909084141-aa-O2oJwd",
        "merchant_order_reference": "a51688bd-34bb-4714-b40d-5fbbf381ba87",
        "type": "CHARGE",
        "status": "PROCESSED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 200,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {
              "address1": "H.No 15, Sector 17",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          }
        },
        "payments": [
          {
            "id": "v1-240909084141-aa-O2oJwd-cc-N",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 200,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "DEBIT",
                "network_name": "Visa",
                "issuer_name": "INTL HDQTRS-CENTER OWNED",
                "card_category": "Commercial",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7258713154996001403955",
              "rrn": "425308234545",
              "is_aggregator": true
            },
            "capture_data": [
              {
                "merchant_capture_reference": "2a2ef9cd-6edd-4df0-8c26-d2e81249ac4d",
                "capture_amount": {
                  "value": 200,
                  "currency": "INR"
                },
                "created_at": "2024-09-09T08:50:41.082Z"
              }
            ],
            "created_at": "2024-08-28T18:12:32.152Z",
            "updated_at": "2024-08-28T18:13:08.418Z"
          }
        ],
        "created_at": "2024-09-09T08:41:41.026Z",
        "updated_at": "2024-09-09T08:50:41.082Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Purchase Card Payload">
    ```json
    {
      "event_type": "ORDER_PROCESSED",
      "data": {
        "order_id": "v1-240909084141-aa-O2oJwd",
        "merchant_order_reference": "a51688bd-34bb-4714-b40d-5fbbf381ba87",
        "type": "CHARGE",
        "status": "PROCESSED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 200,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {
              "address1": "H.No 15, Sector 17",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          }
        },
        "payments": [
          {
            "id": "v1-240909084141-aa-O2oJwd-cc-N",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 200,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7258713154996001403955",
              "rrn": "425308234545",
              "is_aggregator": true
            },
            "created_at": "2024-08-28T18:12:32.152Z",
            "updated_at": "2024-08-28T18:13:08.418Z"
          }
        ],
        "created_at": "2024-09-09T08:41:41.026Z",
        "updated_at": "2024-09-09T08:50:41.082Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Partially Capture Payload">
    ```json
    {
      "event_type": "ORDER_PROCESSED",
      "data": {
        "order_id": "v1-241011063254-aa-eAX0xI",
        "merchant_order_reference": "c1cab20c-eace-4f53-8201-87bc8bc208b1",
        "type": "CHARGE",
        "status": "PARTIALLY_CAPTURED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "108272",
        "order_amount": {
          "value": 2000,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "payments": [
          {
            "id": "v1-241011063254-aa-eAX0xI-cc-r",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 2000,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "DEBIT",
                "network_name": "VISA",
                "issuer_name": "VISA PRODUCTION SUPPORT CLIENT BID 1",
                "card_category": "Commercial",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7286284540236614603955",
              "rrn": "428406565162",
              "is_aggregator": true
            },
            "capture_data": [
              {
                "merchant_capture_reference": "242c60f7-4068-4fc3-ab93-4ab92afea129",
                "capture_amount": {
                  "value": 1200,
                  "currency": "INR"
                },
                "created_at": "2024-10-11T06:34:12.366Z"
              }
            ],
            "created_at": "2024-10-11T06:33:00.321Z",
            "updated_at": "2024-10-11T06:34:14.583Z"
          }
        ],
        "created_at": "2024-10-11T06:32:54.188Z",
        "updated_at": "2024-10-11T06:34:14.584Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Pay by Points">
    ```json
    {
      "eventType": "ORDER_PROCESSED",
      "data": {
        "orderId": "v1-240813114804-aa-tgiDMn",
        "merchantOrderReference": "bf53f2c1-0334-43fc-9ca1-3a6f8a2cc35a",
        "type": "CHARGE",
        "status": "PROCESSED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchantId": "109968",
        "orderAmount": {
          "value": 200,
          "currency": "INR"
        },
        "notes": "order1",
        "preAuth": false,
        "purchaseDetails": {
          "customer": {
            "emailId": "john.doe@gmail.com",
            "firstName": "John",
            "lastName": "Doe",
            "customerId": "192212",
            "mobileNumber": "192192883",
            "country_code": "91",
            "billingAddress": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shippingAddress": {
              "address1": "H.No 15, Sector 17",
              "address2": "string",
              "address3": "string",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchantMetadata": {}
        },
        "payments": [
          {
            "id": "v1-240813114804-aa-tgiDMn-cc-W",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "paymentAmount": {
              "value": 100,
              "currency": "INR"
            },
            "paymentMethod": "CARD",
            "paymentOption": {
              "cardData": {
                "cardType": "CREDIT",
                "networkName": "VISA",
                "issuerName": "NONE",
                "productName": "",
                "cardCategory": "CONSUMER",
                "countryCode": "IND"
              }
            },
            "captureData": [
              {
                "merchantCaptureReference": "138e4a3f-1792-4f79-8f87-862b47231fd2",
                "captureAmount": {
                  "value": 100,
                  "currency": "INR"
                },
                "createdAt": "2024-08-28T18:12:32.152Z"
              }
            ]
          },
          {
            "id": "v1-240813114804-aa-tgiDMn-pt-9",
            "status": "PROCESSED",
            "paymentAmount": {
              "value": 100,
              "currency": "INR"
            },
            "paymentMethod": "POINTS",
            "paymentOption": {
              "cardData": {
                "cardType": "",
                "networkName": "",
                "issuerName": "",
                "productName": "",
                "cardCategory": "",
                "countryCode": ""
              }
            },
            "captureData": [
              {
                "merchantCaptureReference": "138e4a3f-1792-4f79-8f87-862b47231fd2",
                "captureAmount": {
                  "value": 100,
                  "currency": "INR"
                },
                "createdAt": "2024-08-28T18:12:32.152Z"
              }
            ]
          }
        ],
        "createdAt": "2024-08-28T18:12:32.152Z",
        "updatedAt": "2024-08-28T18:13:32.252Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="UPI Intent Payload">
    ```json
    {
      "event_type": "ORDER_PROCESSED",
      "data": {
        "order_id": "v1-240912090202-aa-LAKYlA",
        "merchant_order_reference": "6c59c3e2-3cc8-4207-bdf5-49b976cb8077",
        "type": "CHARGE",
        "status": "PROCESSED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "110047",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "aayush.sam@gmail.com",
            "first_name": "joe",
            "last_name": "kumar",
            "customer_id": "192212",
            "mobile_number": "192192883",
            "country_code": "91",
            "billing_address": {
              "address1": "H.No 15, Sector 17",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "string",
              "address3": "string",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "value1",
            "key2": "value2"
          }
        },
        "payments": [
          {
            "id": "v1-240912090202-aa-LAKYlA-up-s",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "UPI",
            "payment_option": {
              "upi_data": {
                "txn_mode": "INTENT",
                "payee": {
                  "reference_id": "174425",
                  "reference_type": "MERCHANT",
                  "vpa": "pinelabs.24092@hdfcbank",
                  "acquirer_name": "HDFC"
                },
                "payer": {
                  "vpa": "saklania8-2@okicici",
                  "phone_number": "918979279800",
                  "account_type": "SAVINGS"
                }
              }
            },
            "acquirer_data": {
              "approval_code": "00",
              "acquirer_reference": "462274903205",
              "rrn": "",
              "is_aggregator": true
            },
            "created_at": "2024-09-12T09:02:02.024Z",
            "updated_at": "2024-09-12T09:04:41.960Z"
          }
        ],
        "created_at": "2024-09-12T09:02:02.024Z",
        "updated_at": "2024-09-12T09:04:41.960Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Netbanking Payload">
    ```json
    {
      "event_type": "ORDER_PROCESSED",
      "data": {
        "order_id": "v1-241108070043-aa-Sys3RJ",
        "merchant_order_reference": "3ebf9a69-ac36-4a66-9f35-01f339c4486c",
        "type": "CHARGE",
        "status": "PROCESSED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "110553",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "aayush.sam@gmail.com",
            "first_name": "joe",
            "last_name": "kumar",
            "customer_id": "192212",
            "mobile_number": "192192883",
            "country_code": "91",
            "billing_address": {
              "address1": "H.No 15, Sector 17",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "string",
              "address3": "string",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "value1",
            "key2": "value2"
          }
        },
        "payments": [
          {
            "id": "v1-241108070043-aa-Sys3RJ-nb-7",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "NETBANKING",
            "acquirer_data": {
              "approval_code": "0300",
              "acquirer_reference": "USBI0001265269",
              "rrn": "",
              "is_aggregator": true
            },
            "created_at": "2024-11-08T07:00:54.043Z",
            "updated_at": "2024-11-08T07:01:51.687Z"
          }
        ],
        "created_at": "2024-11-08T07:00:43.756Z",
        "updated_at": "2024-11-08T07:01:51.687Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Dynamic Currency Conversion Payment">
    ```json
    {
      "event_type": "ORDER_PROCESSED",
      "data": {
        "order_id": "v1-240909084141-aa-O2oJwd",
        "merchant_order_reference": "a51688bd-34bb-4714-b40d-5fbbf381ba87",
        "type": "CHARGE",
        "status": "PROCESSED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 10000,
          "currency": "INR"
        },
        "pre_auth": false,
        "allowed_payment_methods": [],    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {
              "address1": "H.No 15, Sector 17",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          }
        },
        "payments": [
          {
            "id": "v1-240909084141-aa-O2oJwd-cc-N",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 123,
              "currency": "USD"
            },
            "base_amount": {
             "value": 10000,
             "currency": "INR"
            },
            "conversion_rate": 0.0123,
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7258713154996001403955",
              "rrn": "425308234545",
              "is_aggregator": true
            },
            "created_at": "2024-08-28T18:12:32.152Z",
            "updated_at": "2024-08-28T18:13:08.418Z"
          }
        ],
        "created_at": "2024-09-09T08:41:41.026Z",
        "updated_at": "2024-09-09T08:50:41.082Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Credit EMI">
    ```json
    {
      "event_type": "ORDER_PROCESSED",
      "data": {
        "order_id": "v1-250414093519-aa-0ySFy5",
        "merchant_order_reference": "39b6b551-320d-4935-bb71-a337e83898f4",
        "type": "CHARGE",
        "status": "PROCESSED",
        "merchant_id": "111077",
        "order_amount": {
          "value": 2100000,
          "currency": "INR"
        },
        "pre_auth": false,
        "allowed_payment_methods": [
          "CARD",
          "NETBANKING",
          "CREDIT_EMI",
          "UPI",
          "DEBIT_EMI",
          "CARDLESS_EMI",
          "POINTS"
        ],
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "cust-v1-250414071055-aa-lj5Omz",
            "mobile_number": "9876543210",
            "country_code": "91",
            "country_code": "91",
            "billing_address": {
              "address1": "H.No 15, Sector 17",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "pincode": "160036",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "is_edit_customer_details_allowed": false
          }
        },
        "payments": [
          {
            "id": "v1-250414093519-aa-0ySFy5-ce-a",
            "merchant_payment_reference": "b67211ae-7190-4b84-8787-5036a5515e84",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 1800000,
              "currency": "INR"
            },
            "payment_method": "CREDIT_EMI",
            "payment_option": {},
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7446233403796371303002",
              "rrn": "710409149533",
              "is_aggregator": true
            },
            "offer_data": {
              "offer_details": {
                "id": "6",
                "name": "HDFC CC",
                "issuer_type": "CC_BANK",
                "priority": 1,
                "tenure": {
                  "tenure_id": "7",
                  "name": "No EMI Only Cashback",
                  "tenure_type": "MONTH",
                  "tenure_value": 0,
                  "issuer_offer_parameters": [
                    {
                      "program_type": "BRAND_EMI",
                      "offer_id": "3722",
                      "offer_parameter_id": "204140"
                    }
                  ],
                  "details": [
                    {
                      "product_code": "Apple_test_1",
                      "product_display_name": "",
                      "brand_id": "1",
                      "brand_name": "Apple",
                      "product_offer_parameters": [
                        {
                          "program_type": "BRAND_OFFER",
                          "offer_id": "3722",
                          "offer_parameter_id": "204140"
                        }
                      ],
                      "product_amount": {
                        "currency": "INR",
                        "value": 2100000
                      },
                      "interest_rate": 0,
                      "discount": {
                        "discount_type": "INSTANT",
                        "percentage": 0,
                        "amount": {
                          "currency": "INR",
                          "value": 300000
                        },
                        "discount_deferred_duration_value": 0,
                        "breakup": {
                          "merchant": {}
                        }
                      },
                      "product_imei": ""
                    }
                  ],
                  "discount": {
                    "discount_type": "INSTANT",
                    "percentage": 0,
                    "amount": {
                      "currency": "INR",
                      "value": 300000
                    },
                    "discount_deferred_duration_value": 0,
                    "breakup": {
                      "merchant": {}
                    }
                  },
                  "loan_amount": {
                    "currency": "INR",
                    "value": 1800000
                  },
                  "total_discount_amount": {
                    "currency": "INR",
                    "value": 300000
                  },
                  "net_payment_amount": {
                    "currency": "INR",
                    "value": 1800000
                  },
                  "monthly_emi_amount": {
                    "currency": "INR",
                    "value": 1800000
                  },
                  "total_emi_amount": {
                    "currency": "INR",
                    "value": 1800000
                  },
                  "split_emi_percentage": 0,
                  "interest_rate_percentage": 0,
                  "dealer_charges_percentage": 0,
                  "emi_type": "STANDARD"
                }
              }
            },
            "created_at": "2025-04-14T09:35:27.420Z",
            "updated_at": "2025-04-14T09:35:43.223Z"
          }
        ],
        "refunds": [],
        "created_at": "2025-04-14T09:35:19.742Z",
        "updated_at": "2025-04-14T09:35:43.223Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Split Settlement">
    ```json
    {
      "event_type": "ORDER_PROCESSED",
      "data": {
        "order_id": "v1-250515094053-aa-oXnK19",
        "merchant_order_reference": "1d600467-7ce2-4c15-884e-87a32d4a17d5",
        "type": "CHARGE",
        "status": "PROCESSED",
        "merchant_id": "111302",
        "order_amount": {
          "value": 21000,
          "currency": "INR"
        },
        "pre_auth": false,
        "allowed_payment_methods": [
          "CARD",
          "NETBANKING",
          "UPI"
        ],
        "purchase_details": {
          "customer": {
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {},
            "is_edit_customer_details_allowed": false
          },
          "split_info": {
            "split_type": "AMOUNT",
            "split_details": [
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515094053-aa-oXnK19-ss-f",
                "amount": {
                  "value": 10000,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T09:40:53.878Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515094053-aa-oXnK19-ss-g",
                "amount": {
                  "value": 2000,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T09:40:53.878Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515094053-aa-oXnK19-ss-h",
                "amount": {
                  "value": 8000,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T09:40:53.878Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515094053-aa-oXnK19-ss-i",
                "amount": {
                  "value": 500,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T09:40:53.878Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515094053-aa-oXnK19-ss-j",
                "amount": {
                  "value": 500,
                  "currency": "INR"
                },
                "on_hold": false,
                "status": "RELEASED",
                "updated_at": "2025-05-15T09:40:53.878Z"
              }
            ]
          }
        },
        "payments": [
          {
            "id": "v1-250515094053-aa-oXnK19-cc-a",
            "merchant_payment_reference": "832f9d6a-c9d9-4707-9ae5-e02bfce18bdb",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 21000,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "HDFC",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN",
                "last4_digit": "1091",
                "save": false
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7473021240916837003813",
              "rrn": "513509578842",
              "is_aggregator": true
            },
            "created_at": "2025-05-15T09:41:44.421Z",
            "updated_at": "2025-05-15T09:42:05.112Z"
          }
        ],
        "refunds": [],
        "created_at": "2025-05-15T09:40:53.878Z",
        "updated_at": "2025-05-15T09:42:05.112Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
</CodeTabs>

<h3 id="order_cancelled">ORDER\_CANCELLED</h3>
Triggered when the order is cancelled. Shown below are the sample payloads returned against different payment method.

<CodeTabs>
  <Tab label="Card Payload">
    ```json
    {
      "event_type": "ORDER_CANCELLED",
      "data": {
        "order_id": "v1-240828181232-aa-7cGcgo",
        "merchant_order_reference": "8e9b80ea-49c3-4d3e-860b-057890d2fd73",
        "type": "CHARGE",
        "status": "CANCELLED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828181232-aa-7cGcgo-cc-h",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "CANCELLED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7248688579796775203955",
              "rrn": "424118053313",
              "is_aggregator": true
            },
            "created_at": "2024-08-28T18:12:32.152Z",
            "updated_at": "2024-08-28T18:14:18.965Z"
          }
        ],
        "created_at": "2024-08-28T18:12:32.152Z",
        "updated_at": "2024-08-28T18:14:18.965Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Tokenized Card Payload">
    ```json
    {
      "event_type": "ORDER_CANCELLED",
      "data": {
        "order_id": "v1-240828181232-aa-7cGcgo",
        "merchant_order_reference": "8e9b80ea-49c3-4d3e-860b-057890d2fd73",
        "type": "CHARGE",
        "status": "CANCELLED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828181232-aa-7cGcgo-cc-h",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "CANCELLED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "DEBIT",
                "network_name": "Visa",
                "issuer_name": "INTL HDQTRS-CENTER OWNED",
                "card_category": "Commercial",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "831000",
              "acquirer_reference": "7248688579796775203955",
              "rrn": "424118053313",
              "is_aggregator": true
            },
            "created_at": "2024-08-28T18:12:32.152Z",
            "updated_at": "2024-08-28T18:14:18.965Z"
          }
        ],
        "created_at": "2024-08-28T18:12:32.152Z",
        "updated_at": "2024-08-28T18:14:18.965Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Pay by Points">
    ```json
    {
      "eventType": "ORDER_CANCELLED",
      "data": {
        "orderId": "v1-240813104001-aa-NV193P",
        "merchantOrderReference": "merchant-reference-42",
        "type": "CHARGE",
        "status": "CANCELLED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchantId": "109968",
        "orderAmount": {
          "value": 1000,
          "currency": "INR"
        },
        "notes": "order1",
        "preAuth": false,
        "purchaseDetails": {
          "customer": {
            "emailId": "john.doe@gmail.com",
            "firstName": "John",
            "lastName": "Doe",
            "customerId": "192212",
            "mobileNumber": "192192883",
            "country_code": "91",
            "billingAddress": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shippingAddress": {
              "address1": "H.No 15, Sector 17",
              "address2": "string",
              "address3": "string",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchantMetadata": {}
        },
        "payments": [
          {
            "id": "v1-240813104001-aa-NV193P-cc-9",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "paymentAmount": {
              "value": 500,
              "currency": "INR"
            },
            "paymentMethod": "CARD",
            "paymentOption": {
              "cardData": {
                "cardType": "CREDIT",
                "networkName": "VISA",
                "issuerName": "NONE",
                "productName": "",
                "cardCategory": "CONSUMER",
                "countryCode": "IND"
              }
            },
            "captureData": []
          },
          {
            "id": "v1-240813104001-aa-NV193P-pt-S",
            "status": "PROCESSED",
            "paymentAmount": {
              "value": 500,
              "currency": "INR"
            },
            "paymentMethod": "POINTS",
            "paymentOption": {
              "cardData": {
                "cardType": "",
                "networkName": "",
                "issuerName": "",
                "productName": "",
                "cardCategory": "",
                "countryCode": ""
              }
            },
            "captureData": []
          }
        ],
        "createdAt": "2024-08-28T18:12:32.152Z",
        "updatedAt": "2024-08-28T18:13:32.252Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Split Settlement">
    ```json
    {
      "event_type": "ORDER_CANCELLED",
      "data": {
        "order_id": "v1-250515102814-aa-FP1ezF",
        "merchant_order_reference": "8cb7f1ad-c150-4c5c-92ff-0e83e51fcc7c",
        "type": "CHARGE",
        "status": "CANCELLED",
        "merchant_id": "111302",
        "order_amount": {
          "value": 21000,
          "currency": "INR"
        },
        "pre_auth": false,
        "purchase_details": {
          "customer": {
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {},
            "is_edit_customer_details_allowed": false
          },
          "split_info": {
            "split_type": "AMOUNT",
            "split_details": [
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515102814-aa-FP1ezF-ss-f",
                "amount": {
                  "value": 10000,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T10:28:14.477Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515102814-aa-FP1ezF-ss-g",
                "amount": {
                  "value": 2000,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T10:28:14.477Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515102814-aa-FP1ezF-ss-h",
                "amount": {
                  "value": 8000,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T10:28:14.477Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515102814-aa-FP1ezF-ss-i",
                "amount": {
                  "value": 500,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T10:28:14.477Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515102814-aa-FP1ezF-ss-j",
                "amount": {
                  "value": 500,
                  "currency": "INR"
                },
                "on_hold": false,
                "status": "RELEASED",
                "updated_at": "2025-05-15T10:28:14.477Z"
              }
            ]
          }
        },
        "payments": [],
        "refunds": [],
        "created_at": "2025-05-15T10:28:14.477Z",
        "updated_at": "2025-05-15T10:28:45.137Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
</CodeTabs>

<h3 id="payment_failed">PAYMENT\_FAILED</h3>
Triggered when the payment against an order gets failed. Shown below are the sample payloads returned against different payment method.

<CodeTabs>
  <Tab label="Card OTP Failure">
    ```json
    {
      "event_type": "PAYMENT_FAILED",
      "data": {
        "order_id": "v1-240828180835-aa-IKvddb",
        "merchant_order_reference": "4de00e1f-4855-4454-bf50-c0f7dd680e27",
        "type": "CHARGE",
        "status": "ATTEMPTED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828180835-aa-IKvddb-cc-2",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7248685878696292803954",
              "rrn": "",
              "is_aggregator": true
            },
            "error_detail": {
              "code": "USER_AUTHENTICATION_FAILED",
              "message": "Consumer Authentication failed"
            },
            "created_at": "2024-08-28T18:08:35.651Z",
            "updated_at": "2024-08-28T18:10:15.584Z"
          }
        ],
        "created_at": "2024-08-28T18:08:35.651Z",
        "updated_at": "2024-08-28T18:10:15.584Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Tokenized Card Payload">
    ```json
    {
      "event_type": "PAYMENT_FAILED",
      "data": {
        "order_id": "v1-240828180835-aa-IKvddb",
        "merchant_order_reference": "4de00e1f-4855-4454-bf50-c0f7dd680e27",
        "type": "CHARGE",
        "status": "ATTEMPTED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": true,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828180835-aa-IKvddb-cc-2",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "DEBIT",
                "network_name": "Visa",
                "issuer_name": "INTL HDQTRS-CENTER OWNED",
                "card_category": "Commercial",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7248685878696292803954",
              "rrn": "",
              "is_aggregator": true
            },
            "error_detail": {
              "code": "PAYMENT_DECLINED",
              "message": "Transaction declined by Acquirer due to unknown reason"
            },
            "created_at": "2024-08-28T18:08:35.651Z",
            "updated_at": "2024-08-28T18:10:15.584Z"
          }
        ],
        "created_at": "2024-08-28T18:08:35.651Z",
        "updated_at": "2024-08-28T18:10:15.584Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Pay by Points">
    ```json
    {
      "eventType": "PAYMENT_FAILED",
      "data": {
        "orderId": "v1-240816104837-aa-ewN96Q",
        "merchantOrderReference": "merchant-reference-49",
        "type": "CHARGE",
        "status": "ATTEMPTED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchantId": "109968",
        "orderAmount": {
          "value": 10000,
          "currency": "INR"
        },   
        "notes": "order1",
        "preAuth": false,
        "purchaseDetails": {
          "customer": {
            "emailId": "john.doe@gmail.com",
            "firstName": "John",
            "lastName": "Doe",
            "customerId": "192212",
            "mobileNumber": "192192883",
            "country_code": "91",
            "billingAddress": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shippingAddress": {
              "address1": "H.No 15, Sector 17",
              "address2": "string",
              "address3": "string",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchantMetadata": {}
        },
        "payments": [
          {
            "id": "v1-240816104837-aa-ewN96Q-cc-O",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "paymentAmount": {
              "value": 5000,
              "currency": "INR"
            },
            "paymentMethod": "CARD",
            "paymentOption": {
              "cardData": {
                "cardType": "CREDIT",
                "networkName": "VISA",
                "issuerName": "NONE",
                "productName": "",
                "cardCategory": "CONSUMER",
                "countryCode": "IND"
              }
            }
          },
          {
            "id": "v1-240816104837-aa-ewN96Q-pt-3",
            "status": "FAILED",
            "paymentAmount": {
              "value": 5000,
              "currency": "INR"
            },
            "paymentMethod": "POINTS",
            "paymentOption": {
              "cardData": {
                "cardType": "",
                "networkName": "",
                "issuerName": "",
                "productName": "",
                "cardCategory": "",
                "countryCode": ""
              }
            },
            "captureData": []
          }
        ],
        "createdAt": "2024-08-28T18:12:32.152Z",
        "updatedAt": "2024-08-28T18:13:32.252Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="UPI Collect Payload">
    ```json
    {
      "event_type": "PAYMENT_FAILED",
      "data": {
        "order_id": "v1-240912102222-aa-lZedaQ",
        "merchant_order_reference": "99a6329d-031a-4c94-acd9-4c1682b1933e",
        "type": "CHARGE",
        "status": "ATTEMPTED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "110047",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "notes": "some order",
        "pre_auth": false,
        "purchase_details": {
          "customer": {
            "email_id": "joe.sam@gmail.com",
            "first_name": "joe",
            "last_name": "kumar",
            "customer_id": "192212",
            "mobile_number": "192192883",
            "country_code": "91",
            "billing_address": {
              "address1": "H.No 15, Sector 17",
              "pincode": "61232112",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            },
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "string",
              "address3": "string",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "value1",
            "key2": "value2"
          }
        },
        "payments": [
          {
            "id": "v1-240912102222-aa-lZedaQ-up-4",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "UPI",
            "payment_option": {
              "upi_data": {
                "txn_mode": "COLLECT",
                "payee": {},
                "payer": {}
              }
            },
            "error_detail": {
              "code": "UNAUTHORIZED",
              "message": "Merchant is not configured for payment"
            },
            "created_at": "2024-09-12T10:22:22.383Z",
            "updated_at": "2024-09-12T10:22:32.173Z"
          }
        ],
        "created_at": "2024-09-12T10:22:22.383Z",
        "updated_at": "2024-09-12T10:22:32.173Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Netbanking Payload">
    ```json
    {
      "event_type": "PAYMENT_FAILED",
      "data": {
        "order_id": "v1-240828180835-aa-IKvddb",
        "merchant_order_reference": "4de00e1f-4855-4454-bf50-c0f7dd680e27",
        "type": "CHARGE",
        "status": "FAILED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": true,
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828180835-aa-IKvddb-cc-2",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7248685878696292803954",
              "rrn": "",
              "is_aggregator": true
            },
            "capture_data": [
              {
                "merchant_capture_reference": "2a2ef9cd-6edd-4df0-8c26-d2e81249ac4d",
                "capture_amount": {
                  "value": 100,
                  "currency": "INR"
                },
                "created_at": "2024-08-28T18:10:15.584Z"
              }
            ],
            "error_detail": {
              "code": "PAYMENT_DECLINED",
              "message": "Transaction declined by Acquirer due to unknown reason"
            },
            "created_at": "2024-08-28T18:08:35.651Z",
            "updated_at": "2024-08-28T18:10:15.584Z"
          }
        ],
        "created_at": "2024-08-28T18:08:35.651Z",
        "updated_at": "2024-08-28T18:10:15.584Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Payment Failure Payload">
    ```json
    {
      "event_type": "PAYMENT_FAILED",
      "data": {
        "order_id": "v1-241121095300-aa-B6UOMJ",
        "merchant_order_reference": "52c6ffe7-1c2d-4d3e-882e-3fd5a59f1b16",
        "type": "CHARGE",
        "status": "ATTEMPTED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "110047",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@gmail.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          }
        },
        "payments": [
          {
            "id": "v1-241121095300-aa-B6UOMJ-up-o",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "UPI",
            "payment_option": {
              "upi_data": {
                "txn_mode": "INTENT"
              }
            },
            "error_detail": {
              "code": "INVALID_REQUEST",
              "message": "Third party validation failure"
            },
            "created_at": "2024-11-21T09:53:10.644Z",
            "updated_at": "2024-11-21T09:53:13.040Z"
          }
        ],
        "created_at": "2024-11-21T09:53:00.339Z",
        "updated_at": "2024-11-21T09:53:13.042Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Link Expired Payload">
    ```json
    {
      "event_type": "PAYMENT_FAILED",
      "data": {
        "order_id": "v1-241121101135-aa-pey9CW",
        "merchant_order_reference": "9ca2bffb-1fd3-48c9-9bcf-f26bab28fd59",
        "type": "CHARGE",
        "status": "ATTEMPTED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "327000",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@gmail.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          }
        },
        "payments": [
          {
            "id": "v1-241121101135-aa-pey9CW-cc-h",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "RUPAY",
                "issuer_name": "HDFC BANK LIMITED AS CREDIT CARD ISS",
                "card_category": "Consumer",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "",
              "rrn": "",
              "is_aggregator": true
            },
            "error_detail": {
              "code": "PAYMENT_EXPIRED",
              "message": "The payment has expired"
            },
            "created_at": "2024-11-21T10:11:44.778Z",
            "updated_at": "2024-11-21T10:12:15.171Z"
          }
        ],
        "created_at": "2024-11-21T10:11:35.320Z",
        "updated_at": "2024-11-21T10:12:15.171Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Dynamic Currency Conversion Payment">
    ```json
    {
      "event_type": "PAYMENT_FAILED",
      "data": {
        "order_id": "v1-240828180835-aa-IKvddb",
        "merchant_order_reference": "4de00e1f-4855-4454-bf50-c0f7dd680e27",
        "type": "CHARGE",
        "status": "ATTEMPTED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 10000,
          "currency": "INR"
        },
        "pre_auth": true,
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828180835-aa-IKvddb-cc-2",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 123,
              "currency": "USD"
            },
            "base_amount": {
              "value": 10000,
              "currency": "INR"
            },
            "conversion_rate": 0.0123,
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7248685878696292803954",
              "rrn": "",
              "is_aggregator": true
            },
            "error_detail": {
              "code": "PAYMENT_DECLINED",
              "message": "Transaction declined by Acquirer due to unknown reason"
            },
            "created_at": "2024-08-28T18:08:35.651Z",
            "updated_at": "2024-08-28T18:10:15.584Z"
          }
        ],
        "created_at": "2024-08-28T18:08:35.651Z",
        "updated_at": "2024-08-28T18:10:15.584Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Split Settlement">
    ```json
    {
      "event_type": "PAYMENT_FAILED",
      "data": {
        "order_id": "v1-250515103122-aa-PmmJWg",
        "merchant_order_reference": "0469228d-1c8c-4408-8d22-f79cc8731913",
        "type": "CHARGE",
        "status": "FAILED",
        "merchant_id": "111302",
        "order_amount": {
          "value": 21000,
          "currency": "INR"
        },
        "pre_auth": false,
        "purchase_details": {
          "customer": {
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {},
            "is_edit_customer_details_allowed": false
          },
          "split_info": {
            "split_type": "AMOUNT",
            "split_details": [
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515103122-aa-PmmJWg-ss-f",
                "amount": {
                  "value": 10000,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T10:31:22.271Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515103122-aa-PmmJWg-ss-g",
                "amount": {
                  "value": 2000,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T10:31:22.271Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515103122-aa-PmmJWg-ss-h",
                "amount": {
                  "value": 8000,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T10:31:22.271Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515103122-aa-PmmJWg-ss-i",
                "amount": {
                  "value": 500,
                  "currency": "INR"
                },
                "on_hold": true,
                "status": "HOLD",
                "updated_at": "2025-05-15T10:31:22.271Z"
              },
              {
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515103122-aa-PmmJWg-ss-j",
                "amount": {
                  "value": 500,
                  "currency": "INR"
                },
                "on_hold": false,
                "status": "RELEASED",
                "updated_at": "2025-05-15T10:31:22.271Z"
              }
            ]
          }
        },
        "payments": [
          {
            "id": "v1-250515103122-aa-PmmJWg-cc-a",
            "merchant_payment_reference": "91a44519-9fb6-4661-80be-26a677413038",
            "status": "FAILED",
            "payment_amount": {
              "value": 21000,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "HDFC",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN",
                "last4_digit": "1091",
                "save": false
              }
            },
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "",
              "rrn": "",
              "is_aggregator": true
            },
            "created_at": "2025-05-15T10:31:38.638Z",
            "updated_at": "2025-05-15T10:31:47.069Z"
          }
        ],
        "refunds": [],
        "created_at": "2025-05-15T10:31:22.271Z",
        "updated_at": "2025-05-15T10:55:41.014Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
</CodeTabs>

Note: Capture block will be present if the capture for an order fails.

<h3 id="order_failed">ORDER\_FAILED</h3>
Triggered when order is in `FAILED` state and respective payments are `FAILED` or `CANCELLED`. Shown below are the sample payloads returned against `ORDER_FAILED` event.

<CodeTabs>
  <Tab label="Card Payload">
    ```json
    {
      "event_type": "ORDER_FAILED",
      "data": {
        "order_id": "v1-240828180835-aa-IKvddb",
        "merchant_order_reference": "4de00e1f-4855-4454-bf50-c0f7dd680e27",
        "type": "CHARGE",
        "status": "FAILED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": true,
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828180835-aa-IKvddb-cc-2",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "",
              "rrn": "",
              "is_aggregator": true
            },
            "capture_data": [
              {
                "merchant_capture_reference": "2a2ef9cd-6edd-4df0-8c26-d2e81249ac4d",
                "capture_amount": {
                  "value": 100,
                  "currency": "INR"
                },
                "created_at": "2024-08-28T18:10:15.584Z"
              }
            ],
            "error_detail": {
              "code": "PAYMENT_DECLINED",
              "message": "Transaction declined by Acquirer due to unknown reason"
            },
            "created_at": "2024-08-28T18:08:35.651Z",
            "updated_at": "2024-08-28T18:10:15.584Z"
          }
        ],
        "created_at": "2024-08-28T18:08:35.651Z",
        "updated_at": "2024-08-28T18:10:15.584Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Dynamic Currency Conversion Payment">
    ```json
    {
      "event_type": "ORDER_FAILED",
      "data": {
        "order_id": "v1-240828180835-aa-IKvddb",
        "merchant_order_reference": "4de00e1f-4855-4454-bf50-c0f7dd680e27",
        "type": "CHARGE",
        "status": "FAILED",
        "callback_url": "https://sample-callback-url",
        "failure_callback_url": "https://failure.callback.com",
        "merchant_id": "109500",
        "order_amount": {
          "value": 10000,
          "currency": "INR"
        },
        "pre_auth": true,
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828180835-aa-IKvddb-cc-2",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 123,
              "currency": "USD"
            },
            "base_amount": {
              "value": 10000,
              "currency": "INR"
            },
            "conversion_rate": 0.0123,
            "payment_method": "CARD",
            "payment_option": {
              "card_data": {
                "card_type": "CREDIT",
                "network_name": "VISA",
                "issuer_name": "NONE",
                "product_name": "",
                "card_category": "CONSUMER",
                "country_code": "IND",
                "token_txn_type": "ALT_TOKEN"
              }
            },
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7248685878696292803954",
              "rrn": "",
              "is_aggregator": true
            },
            "error_detail": {
              "code": "PAYMENT_DECLINED",
              "message": "Transaction declined by Acquirer due to unknown reason"
            },
            "created_at": "2024-08-28T18:08:35.651Z",
            "updated_at": "2024-08-28T18:10:15.584Z"
          }
        ],
        "created_at": "2024-08-28T18:08:35.651Z",
        "updated_at": "2024-08-28T18:10:15.584Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
</CodeTabs>

<h3 id="refund_processed">REFUND\_PROCESSED</h3>
Triggered when the refund is successful. Shown below are the sample payloads returned against different payment method.

<CodeTabs>
  <Tab label="Card Payload">
    ```json
    {
      "event_type": "REFUND_PROCESSED",
      "data": {
        "order_id": "v1-240828181713-aa-hNlYwt",
        "parent_order_id": "v1-241010055924-aa-AHbN0s",
        "merchant_order_reference": "18c693c4-27ce-444d-a040-9dc3dcc06213",
        "type": "REFUND",
        "status": "PROCESSED",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828181713-aa-hNlYwt-cc-K",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7248690362736367903954",
              "rrn": "",
              "is_aggregator": true
            },
            "created_at": "2024-08-28T18:17:13.147Z",
            "updated_at": "2024-08-28T18:17:17.157Z"
          }
        ],
        "created_at": "2024-08-28T18:17:13.147Z",
        "updated_at": "2024-08-28T18:17:17.157Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Tokenized Card Payload">
    ```json
    {
      "event_type": "REFUND_PROCESSED",
      "data": {
        "order_id": "v1-240828181713-aa-hNlYwt",
        "parent_order_id": "v1-241010055924-aa-AHbN0s",
        "merchant_order_reference": "18c693c4-27ce-444d-a040-9dc3dcc06213",
        "type": "REFUND",
        "status": "PROCESSED",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "country_code": "91",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828181713-aa-hNlYwt-cc-K",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7248690362736367903954",
              "rrn": "",
              "is_aggregator": true
            },
            "created_at": "2024-08-28T18:17:13.147Z",
            "updated_at": "2024-08-28T18:17:17.157Z"
          }
        ],
        "created_at": "2024-08-28T18:17:13.147Z",
        "updated_at": "2024-08-28T18:17:17.157Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Pay by Points">
    ```json
    {
      "event_type": "REFUND_PROCESSED",
      "data": {
        "order_id": "v1-240828181713-aa-hNlYwt",
        "parent_order_id": "v1-241010055924-aa-AHbN0s",
        "merchant_order_reference": "18c693c4-27ce-444d-a040-9dc3dcc06213",
        "type": "REFUND",
        "status": "PROCESSED",
        "merchant_id": "109500",
        "order_amount": {
          "value": 1000,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240820071549-aa-WxMmCj-cc-3",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "paymentAmount": {
              "value": 800,
              "currency": "INR"
            },
            "paymentMethod": "CARD",
            "paymentOption": {
              "cardData": {
                "cardType": "",
                "networkName": "",
                "issuerName": "",
                "productName": "",
                "cardCategory": "",
                "countryCode": ""
              }
            },
            "captureData": []
          },
          {
            "id": "v1-240820071549-aa-WxMmCj-pt-7",
            "status": "PROCESSED",
            "paymentAmount": {
              "value": 200,
              "currency": "INR"
            },
            "paymentMethod": "POINTS",
            "paymentOption": {
              "cardData": {
                "cardType": "",
                "networkName": "",
                "issuerName": "",
                "productName": "",
                "cardCategory": "",
                "countryCode": ""
              }
            },
            "captureData": []
          }
        ],
        "createdAt": "2024-08-28T18:17:13.147Z",
        "updatedAt": "2024-08-28T18:17:13.147Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="UPI Intent Payload">
    ```json
    {
      "event_type": "REFUND_PROCESSED",
      "data": {
        "order_id": "v1-240828181713-aa-hNlYwt",
        "parent_order_id": "v1-241010055924-aa-AHbN0s",
        "merchant_order_reference": "18c693c4-27ce-444d-a040-9dc3dcc06213",
        "type": "REFUND",
        "status": "PROCESSED",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240912062449-aa-V2v5g5-up-T",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "UPI",
            "payment_option": {
              "upi_data": {
                "txn_mode": "INTENT",
                "payee": {
                  "reference_id": "174425",
                  "reference_type": "MERCHANT",
                  "vpa": "pinelabs.24092@hdfcbank",
                  "acquirer_name": "HDFC"
                },
                "payer": {
                  "vpa": "saklania8-2@okicici",
                  "phone_number": "918979279800",
                  "account_type": "SAVINGS"
                }
              }
            },
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "425600485036",
              "rrn": "",
              "is_aggregator": true
            },
            "created_at": "2024-09-12T06:24:49.834Z",
            "updated_at": "2024-09-12T06:24:53.389Z"
          }
        ],
        "created_at": "2024-09-12T06:24:49.834Z",
        "updated_at": "2024-09-12T06:24:53.389Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Card Multiple Refunds">
    ```json
    {
      "event_type": "REFUND_PROCESSED",
      "data": {
        "order_id": "v1-240828181713-aa-hNlYwt",
        "parent_order_id": "v1-241010055924-aa-AHbN0s",
        "merchant_order_reference": "18c693c4-27ce-444d-a040-9dc3dcc06213",
        "type": "REFUND",
        "status": "PROCESSED",
        "merchant_id": "109500",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "pre_auth": false,    
        "notes": "order1",
        "purchase_details": {
          "customer": {
            "email_id": "kevin.bob@example.com",
            "first_name": "Kevin",
            "last_name": "Bob",
            "customer_id": "192212",
            "mobile_number": "9876543210",
            "billing_address": {},
            "shipping_address": {
              "address1": "H.No 15, Sector 17",
              "address2": "",
              "address3": "",
              "pincode": "144001123",
              "city": "CHANDIGARH",
              "state": "PUNJAB",
              "country": "INDIA"
            }
          },
          "merchant_metadata": {
            "key1": "DD",
            "key2": "XOF"
          }
        },
        "payments": [
          {
            "id": "v1-240828181713-aa-hNlYwt-cc-K",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7248690362736367903954",
              "rrn": "",
              "is_aggregator": true
            },
            "created_at": "2024-08-28T18:17:13.147Z",
            "updated_at": "2024-08-28T18:17:17.157Z"
          }
        ],
        "created_at": "2024-08-28T18:17:13.147Z",
        "updated_at": "2024-08-28T18:17:17.157Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Netbanking Payload">
    ```json
    {
      "data": {
        "order_id": "v1-250609013838-aa-f5RVef",
        "parent_order_id": "v1-250609013826-aa-tXKu3G",
        "merchant_order_reference": "d3d2e626-356e-49dc-87f5-fef2583a6a2c",
        "type": "REFUND",
        "status": "PROCESSED",
        "callback_url": "https://jsonformatter.org",
        "failure_callback_url": "https://jsonformatter.org",
        "merchant_id": "110553",
        "order_amount": {
          "value": 100,
          "currency": "INR"
        },
        "purchase_details": {
          "merchant_metadata": {
            "key1": "value",
            "key2": "value"
          }
        },
        "payments": [
          {
            "id": "v1-250609013838-aa-f5RVef-nb-a",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 100,
              "currency": "INR"
            },
            "payment_method": "NETBANKING",
            "acquirer_data": {
              "approval_code": "0799",
              "acquirer_reference": "USBIS5D000ZOMC1",
              "rrn": "",
              "is_aggregator": true,
              "acquirer_name": "BILLDESK_NETBANKING"
            },
            "offer_data": {},
            "created_at": "2025-06-09T01:38:38.404Z",
            "updated_at": "2025-06-09T01:38:44.055Z"
          }
        ],
        "created_at": "2025-06-09T01:38:38.404Z",
        "updated_at": "2025-06-09T01:38:44.056Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="Split Settlement">
    ```json
    {
      "event_type": "REFUND_PROCESSED",
      "data": {
        "order_id": "v1-250515122206-aa-NwXD5S",
        "parent_order_id": "v1-250515121936-aa-M3Gspz",
        "merchant_order_reference": "db602eb2-3bba-451c-ad66-992b63702e3a",
        "type": "REFUND",
        "status": "PROCESSED",
        "merchant_id": "111302",
        "order_amount": {
          "value": 10000,
          "currency": "INR"
        },
        "pre_auth": false,
        "purchase_details": {
          "merchant_metadata": {
            "key1": "value1",
            "key2": "value2"
          },
          "split_info": {
            "split_type": "AMOUNT",
            "split_details": [
              {
                "parent_order_split_settlement_id": "v1-250515121936-aa-M3Gspz-ss-f",
                "split_merchant_id": "111302",
                "split_settlement_id": "v1-250515122206-aa-NwXD5S-ss-b",
                "amount": {
                  "value": 10000,
                  "currency": "INR"
                },
                "on_hold": false,
                "status": "DO_NOT_RECOVER",
                "updated_at": "2025-05-15T12:22:06.857Z"
              }
            ]
          }
        },
        "payments": [
          {
            "id": "v1-250515122206-aa-NwXD5S-cc-a",
            "merchant_payment_reference": "",
            "status": "PROCESSED",
            "payment_amount": {
              "value": 10000,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7473117282206499303812",
              "rrn": "",
              "is_aggregator": true
            },
            "offer_data": {},
            "created_at": "2025-05-15T12:22:06.857Z",
            "updated_at": "2025-05-15T12:22:08.804Z"
          }
        ],
        "refunds": [],
        "created_at": "2025-05-15T12:22:06.857Z",
        "updated_at": "2025-05-15T12:22:08.804Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
</CodeTabs>

<h3 id="refund_failed">REFUND\_FAILED</h3>
Triggered when the refund against an order get failed. Shown below is a sample payload returned against REFUND\_FAILED event.

<CodeTabs>
  <Tab label="Card Payload">
    ```json
    {
      "event_type": "REFUND_FAILED",
      "data": {
        "order_id": "v1-240924042246-aa-5oxVVr",
        "parent_order_id": "v1-240924042153-aa-mROLIp",
        "merchant_order_reference": "e5e32cb6-e5a6-4c37-9bbd-cb3552965088",
        "type": "REFUND",
        "status": "FAILED",
        "merchant_id": "109500",
        "order_amount": {
          "value": 199,
          "currency": "INR"
        },
        "pre_auth": "false",    
        "notes": "order1",
        "purchase_details": {},
        "payments": [
          {
            "id": "v1-240924042246-aa-5oxVVr-cc-N",
            "merchant_payment_reference": "008cf04b-a770-4777-854e-b1e6c1230609",
            "status": "FAILED",
            "payment_amount": {
              "value": 199,
              "currency": "INR"
            },
            "payment_method": "CARD",
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "7271517532766944103954",
              "rrn": "",
              "is_aggregator": true
            },
            "created_at": "2024-09-24T04:22:46.880734Z",
            "updated_at": "2024-09-24T04:24:04.901502Z"
          }
        ],
        "created_at": "2024-09-24T04:22:46.880778Z",
        "updated_at": "2024-09-24T04:24:04.901573Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
  <Tab label="NetBanking Payload">
    ```json
    {
      "event_type": "REFUND_FAILED",
      "data": {
        "order_id": "v1-250529220221-aa-KA6A9t",
        "parent_order_id": "v1-250529055807-aa-Lstuy9",
        "merchant_order_reference": "merchant-order-reference-1113",
        "type": "REFUND",
        "status": "FAILED",
        "callback_url": "https://google.com",
        "failure_callback_url": "https://failure.com",
        "merchant_id": "108272",
        "order_amount": {
          "value": 120,
          "currency": "INR"
        },
        "purchase_details": {},
        "payments": [
          {
            "id": "v1-250529220221-aa-KA6A9t-nb-a",
            "status": "FAILED",
            "payment_amount": {
              "value": 120,
              "currency": "INR"
            },
            "payment_method": "NETBANKING",
            "acquirer_data": {
              "approval_code": "",
              "acquirer_reference": "",
              "rrn": "",
              "is_aggregator": true
            },
            "created_at": "2025-05-29T22:02:21.513Z",
            "updated_at": "2025-06-06T09:56:35.481Z"
          }
        ],
        "created_at": "2025-05-29T22:02:21.513Z",
        "updated_at": "2025-06-06T09:56:35.481Z",
        "integration_mode": "SEAMLESS"
      }
    }
    ```
  </Tab>
</CodeTabs>

<h3 id="token_activated">TOKEN\_ACTIVATED</h3>
Triggered when the token is activated via the network. Shown below is the sample payload returned against token activation method.

```json Token Activated
{
  "event_type": "TOKEN_ACTIVATED",
  "data": {
    "token": {
      "merchant_payment_reference": "payment-v1-0811030624",
      "token_id": "token-v1-0811030624-aa-RBDgpR",
      "merchant_token_reference": "",
      "customer_id": "cust-v1-0811030624-aa-RBDgpR",
      "status": "ACTIVE",
      "payment_method": "CARD",
      "expired_at": "2024-10-04T13:11:29.645591Z",
      "status_reason": null,
      "merchant_metadata": {
        "key1": "XX",
        "key2": "DOF"
      },
      "card_data": {
        "last4_digit": "2363",
        "card_type": "CREDIT",
        "network_name": "VISA",
        "issuer_name": "HDFC",
        "card_category": "Consumer",
        "country_code": "IND",
        "international": false,
        "emi": true,
        "cvv_required": false
      },
      "is_compliant": true,
      "created_at": "2024-10-04T13:11:29.645657Z",
      "updated_at": "2024-10-04T13:11:29.645657Z"
    }
  }
}
```

<h3 id="token_deactivated">TOKEN\_DEACTIVATED</h3>
Triggered when the token is Deactivated. Shown below is the sample payload returned for token deactivation scenario.

```json Token Deactivated
{
  "event_type": "TOKEN_DEACTIVATED",
  "data": {
    "token": {
      "merchant_payment_reference": "payment-v1-0811030624",
      "token_id": "token-v1-0811030624-aa-RBDgpR",
      "merchant_token_reference": "",
      "customer_id": "cust-v1-0811030624-aa-RBDgpR",
      "status": "DEACTIVATED",
      "payment_method": "CARD",
      "expired_at": "2024-10-04T13:11:29.645591Z",
      "status_reason": "card stolen",
      "merchant_metadata": {
        "key1": "XX",
        "key2": "DOF"
      },
      "card_data": {
        "last4_digit": "2363",
        "card_type": "CREDIT",
        "network_name": "VISA",
        "issuer_name": "HDFC",
        "card_category": "Consumer",
        "country_code": "IND",
        "international": false,
        "emi": true,
        "cvv_required": false
      },
      "is_compliant": true,
      "created_at": "2024-10-04T13:11:29.645657Z",
      "updated_at": "2024-10-04T13:11:29.645657Z"
    }
  }
}
```

<h3 id="token_suspended">TOKEN\_SUSPENDED</h3>
Triggered when the token is Suspended. Shown below is the sample payload returned against token service providers.

```json Token Suspended
{
  "event_type": "TOKEN_SUSPENDED",
  "data": {
    "token": {
      "merchant_payment_reference": "payment-v1-0811030624",
      "token_id": "token-v1-0811030624-aa-RBDgpR",
      "merchant_token_reference": "",
      "customer_id": "cust-v1-0811030624-aa-RBDgpR",
      "status": "SUSPENDED",
      "payment_method": "CARD",
      "expired_at": "2024-10-04T13:11:29.645591Z",
      "status_reason": "card stolen",
      "merchant_metadata": {
        "key1": "XX",
        "key2": "DOF"
      },
      "card_data": {
        "last4_digit": "2363",
        "card_type": "CREDIT",
        "network_name": "VISA",
        "issuer_name": "HDFC",
        "card_category": "Consumer",
        "country_code": "IND",
        "international": false,
        "emi": true,
        "cvv_required": false
      },
      "is_compliant": true,
      "created_at": "2024-10-04T13:11:29.645657Z",
      "updated_at": "2024-10-04T13:11:29.645657Z"
    }
  }
}
```

<h3 id="token_provision_failed">TOKEN\_PROVISION\_FAILED</h3>
Triggered when token provisioning fails. Shown below is the sample payload returned when token provisioning failed.

```json Token Provision Failed
{
  "event_type": "TOKEN_PROVISION_FAILED",
  "data": {
    "token": {
      "merchant_payment_reference": "payment-v1-0811030624",
      "token_id": "token-v1-0811030624-aa-RBDgpR",
      "merchant_token_reference": "",
      "customer_id": "cust-v1-0811030624-aa-RBDgpR",
      "status": "FAILED",
      "payment_method": "CARD",
      "expired_at": "2024-10-04T13:11:29.645591Z",
      "status_reason": "card is not elegible for tokenisation",
      "failure_reason": {
        "code": "INVALID_REQUEST",
        "message": "Request is not well-formed, syntactically incorrect, or violates schema",
        "additional_error_details": {
          "source": "network",
          "step": "token_provision",
          "reason": "card is not elegible for tokenisation",
          "metadata": {}
        }
      },
      "merchant_metadata": {
        "key1": "XX",
        "key2": "DOF"
      },
      "card_data": {
        "last4_digit": "2363",
        "card_type": "CREDIT",
        "network_name": "VISA",
        "issuer_name": "HDFC",
        "card_category": "Consumer",
        "country_code": "IND",
        "international": false,
        "emi": true,
        "cvv_required": false
      },
      "is_compliant": true,
      "created_at": "2024-10-04T13:11:29.645657Z",
      "updated_at": "2024-10-04T13:11:29.645657Z"
    }
  }
}
```

<h3 id="subscription_activated">SUBSCRIPTION\_ACTIVATED</h3>
Triggered when the subscription is activated. Shown below is the sample payload returned when subscription is activated.

```json Subscription Activated
{
  "event_type": "SUBSCRIPTION_ACTIVATED",
  "event_id": "v1-event-002",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-4405071524-aa-qlAtAf",
      "merchant_subscription_reference": "16be0ed6-6e26-4598-b1c0-7470e8d2d065",
      "order_id": "v1-250612055134-aa-4tvxe4",
      "payment_id": "v1-250612055134-aa-4tvxe4-up-a",
      "subscription_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\"]",
      "is_tpv_enabled": true,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-4405071524-aa-qlAtAf",
        "plan_name": "Monthly Plan",
        "plan_description": "Diwali dhammaka plan intended to attract customers on diwali time",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 100,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 100,
          "currency": "INR"
        },
        "trial_period_in_days": 1,
        "start_date": "2022-02-01T17:32:28Z",
        "end_date": "2022-10-21T17:32:28Z",
        "merchant_plan_reference": "1234567890",
        "auto_debit_ot": true,
        "initial_debit_amount": {
          "value": 50,
          "currency": "INR"
        },
        "merchant_metadata": {
          "key1": "DD",
          "key2": "XOF"
        },
        "created_at": "2022-10-21T17:32:28Z",
        "modified_at": "2022-10-21T17:32:28Z"
      },
      "quantity": 1,
      "start_date": "2022-07-21T17:32:28Z",
      "end_date": "2022-09-21T17:32:28Z",
      "customer_id": "123456",
      "payment_mode": [
        "UPI"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "key1": "DD",
        "key2": "XOF"
      },
      "status": "ACTIVE",
      "bank_account": {
        "account_number": "123456789012345",
        "name": "Gaurav Kumar",
        "ifsc": "123456789012345"
      },
      "created_at": "2022-10-21T17:32:28Z",
      "modified_at": "2022-10-21T17:32:28Z"
    }
  }
}
```

<h3 id="subscription_pending">SUBSCRIPTION\_PENDING</h3>
Triggered when the subscription is pending. Shown below is the sample payload returned for subscription pending scenario.

```json SUBSCRIPTION_PENDING
{
  "event_type": "SUBSCRIPTION_PENDING",
  "event_id": "v1-event-002",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-4405071524-aa-qlAtAf",
      "merchant_subscription_reference": "16be0ed6-6e26-4598-b1c0-7470e8d2d065",
      "order_id": "v1-250612055134-aa-4tvxe4",
      "payment_id": "v1-250612055134-aa-4tvxe4-up-a",
      "subscription_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\"]",
      "is_tpv_enabled": true,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-4405071524-aa-qlAtAf",
        "plan_name": "Monthly Plan",
        "plan_description": "Diwali dhammaka plan intended to attract customers on diwali time",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 100,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 100,
          "currency": "INR"
        },
        "trial_period_in_days": 1,
        "start_date": "2022-02-01T17:32:28Z",
        "end_date": "2022-10-21T17:32:28Z",
        "merchant_plan_reference": "1234567890",
        "auto_debit_ot": true,
        "initial_debit_amount": {
          "value": 50,
          "currency": "INR"
        },
        "merchant_metadata": {
          "key1": "DD",
          "key2": "XOF"
        },
        "created_at": "2022-10-21T17:32:28Z",
        "modified_at": "2022-10-21T17:32:28Z"
      },
      "quantity": 1,
      "start_date": "2022-07-21T17:32:28Z",
      "end_date": "2022-09-21T17:32:28Z",
      "customer_id": "123456",
      "payment_mode": [
        "UPI"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "key1": "DD",
        "key2": "XOF"
      },
      "status": "CREATED",
      "bank_account": {
        "account_number": "123456789012345",
        "name": "Gaurav Kumar",
        "ifsc": "123456789012345"
      },
      "created_at": "2022-10-21T17:32:28Z",
      "modified_at": "2022-10-21T17:32:28Z"
    }
  }
}
```

<h3 id="subscription_paused">SUBSCRIPTION\_PAUSED</h3>
Triggered when the subscription is paused. Shown below is the sample payload returned for subscription paused scenario.

```json SUBSCRIPTION_PAUSED
{
  "event_type": "SUBSCRIPTION_PAUSED",
  "event_id": "v1-event-002",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-4405071524-aa-qlAtAf",
      "merchant_subscription_reference": "16be0ed6-6e26-4598-b1c0-7470e8d2d065",
      "order_id": "v1-250612055134-aa-4tvxe4",
      "payment_id": "v1-250612055134-aa-4tvxe4-up-a",
      "subscription_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\"]",
      "is_tpv_enabled": true,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-4405071524-aa-qlAtAf",
        "plan_name": "Monthly Plan",
        "plan_description": "Diwali dhammaka plan intended to attract customers on diwali time",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 100,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 100,
          "currency": "INR"
        },
        "trial_period_in_days": 1,
        "start_date": "2022-02-01T17:32:28Z",
        "end_date": "2022-10-21T17:32:28Z",
        "merchant_plan_reference": "1234567890",
        "auto_debit_ot": true,
        "initial_debit_amount": {
          "value": 50,
          "currency": "INR"
        },
        "merchant_metadata": {
          "key1": "DD",
          "key2": "XOF"
        },
        "created_at": "2022-10-21T17:32:28Z",
        "modified_at": "2022-10-21T17:32:28Z"
      },
      "quantity": 1,
      "start_date": "2022-07-21T17:32:28Z",
      "end_date": "2022-09-21T17:32:28Z",
      "customer_id": "123456",
      "payment_mode": [
        "UPI"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "key1": "DD",
        "key2": "XOF"
      },
      "status": "PAUSED",
      "bank_account": {
        "account_number": "123456789012345",
        "name": "Gaurav Kumar",
        "ifsc": "123456789012345"
      },
      "created_at": "2022-10-21T17:32:28Z",
      "modified_at": "2022-10-21T17:32:28Z"
    }
  }
}
```

<h3 id="subscription_resumed">SUBSCRIPTION\_RESUMED</h3>
Triggered when the subscription is resumed. Shown below is the sample payload returned for subscription resumed scenario.

```json SUBSCRIPTION_RESUMED
{
  "event_type": "SUBSCRIPTION_RESUMED",
  "event_id": "v1-event-002",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-4405071524-aa-qlAtAf",
      "merchant_subscription_reference": "16be0ed6-6e26-4598-b1c0-7470e8d2d065",
      "order_id": "v1-250612055134-aa-4tvxe4",
      "payment_id": "v1-250612055134-aa-4tvxe4-up-a",
      "subscription_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\"]",
      "is_tpv_enabled": true,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-4405071524-aa-qlAtAf",
        "plan_name": "Monthly Plan",
        "plan_description": "Diwali dhammaka plan intended to attract customers on diwali time",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 100,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 100,
          "currency": "INR"
        },
        "trial_period_in_days": 1,
        "start_date": "2022-02-01T17:32:28Z",
        "end_date": "2022-10-21T17:32:28Z",
        "merchant_plan_reference": "1234567890",
        "auto_debit_ot": true,
        "initial_debit_amount": {
          "value": 50,
          "currency": "INR"
        },
        "merchant_metadata": {
          "key1": "DD",
          "key2": "XOF"
        },
        "created_at": "2022-10-21T17:32:28Z",
        "modified_at": "2022-10-21T17:32:28Z"
      },
      "quantity": 1,
      "start_date": "2022-07-21T17:32:28Z",
      "end_date": "2022-09-21T17:32:28Z",
      "customer_id": "123456",
      "payment_mode": [
        "UPI"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "key1": "DD",
        "key2": "XOF"
      },
      "status": "RESUMED",
      "bank_account": {
        "account_number": "123456789012345",
        "name": "Gaurav Kumar",
        "ifsc": "123456789012345"
      },
      "created_at": "2022-10-21T17:32:28Z",
      "modified_at": "2022-10-21T17:32:28Z"
    }
  }
}
```

<h3 id="subscription_completed">SUBSCRIPTION\_COMPLETED</h3>
Triggered when the subscription is completed. Shown below is the sample payload returned for subscription completed scenario.

```json SUBSCRIPTION_COMPLETED
{
  "event_type": "SUBSCRIPTION_COMPLETED",
  "event_id": "v1-event-002",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-4405071524-aa-qlAtAf",
      "merchant_subscription_reference": "16be0ed6-6e26-4598-b1c0-7470e8d2d065",
      "order_id": "v1-250612055134-aa-4tvxe4",
      "payment_id": "v1-250612055134-aa-4tvxe4-up-a",
      "subscription_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\"]",
      "is_tpv_enabled": true,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-4405071524-aa-qlAtAf",
        "plan_name": "Monthly Plan",
        "plan_description": "Diwali dhammaka plan intended to attract customers on diwali time",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 100,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 100,
          "currency": "INR"
        },
        "trial_period_in_days": 1,
        "start_date": "2022-02-01T17:32:28Z",
        "end_date": "2022-10-21T17:32:28Z",
        "merchant_plan_reference": "1234567890",
        "auto_debit_ot": true,
        "initial_debit_amount": {
          "value": 50,
          "currency": "INR"
        },
        "merchant_metadata": {
          "key1": "DD",
          "key2": "XOF"
        },
        "created_at": "2022-10-21T17:32:28Z",
        "modified_at": "2022-10-21T17:32:28Z"
      },
      "quantity": 1,
      "start_date": "2022-07-21T17:32:28Z",
      "end_date": "2022-09-21T17:32:28Z",
      "customer_id": "123456",
      "payment_mode": [
        "UPI"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "key1": "DD",
        "key2": "XOF"
      },
      "status": "COMPLETED",
      "bank_account": {
        "account_number": "123456789012345",
        "name": "Gaurav Kumar",
        "ifsc": "123456789012345"
      },
      "created_at": "2022-10-21T17:32:28Z",
      "modified_at": "2022-10-21T17:32:28Z"
    }
  }
}
```

<h3 id="subscription_charged">SUBSCRIPTION\_CHARGED</h3>
Triggered when the subscription is charged. Shown below is the sample payload returned for subscription charged scenario.

```json SUBSCRIPTION_CHARGED
{
  "event_type": "SUBSCRIPTION_CHARGED",
  "event_id": "v1-event-002",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-4405071524-aa-qlAtAf",
      "merchant_subscription_reference": "16be0ed6-6e26-4598-b1c0-7470e8d2d065",
      "order_id": "v1-250612055134-aa-4tvxe4",
      "payment_id": "v1-250612055134-aa-4tvxe4-up-a",
      "subscription_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\"]",
      "is_tpv_enabled": true,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-4405071524-aa-qlAtAf",
        "plan_name": "Monthly Plan",
        "plan_description": "Diwali dhammaka plan intended to attract customers on diwali time",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 100,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 100,
          "currency": "INR"
        },
        "trial_period_in_days": 1,
        "start_date": "2022-02-01T17:32:28Z",
        "end_date": "2022-10-21T17:32:28Z",
        "merchant_plan_reference": "1234567890",
        "auto_debit_ot": true,
        "initial_debit_amount": {
          "value": 50,
          "currency": "INR"
        },
        "merchant_metadata": {
          "key1": "DD",
          "key2": "XOF"
        },
        "created_at": "2022-10-21T17:32:28Z",
        "modified_at": "2022-10-21T17:32:28Z"
      },
      "quantity": 1,
      "start_date": "2022-07-21T17:32:28Z",
      "end_date": "2022-09-21T17:32:28Z",
      "customer_id": "123456",
      "payment_mode": [
        "UPI"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "key1": "DD",
        "key2": "XOF"
      },
      "status": "ACTIVE",
      "bank_account": {
        "account_number": "123456789012345",
        "name": "Gaurav Kumar",
        "ifsc": "123456789012345"
      },
      "created_at": "2022-10-21T17:32:28Z",
      "modified_at": "2022-10-21T17:32:28Z"
    }
  }
}
```

<h3 id="subscription_halted">SUBSCRIPTION\_HALTED</h3>
Triggered when the subscription is halted. Shown below is the sample payload returned for subscription halted scenario.

```json SUBSCRIPTION_HALTED
{
  "event_type": "SUBSCRIPTION_HALTED",
  "event_id": "v1-event-002",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-4405071524-aa-qlAtAf",
      "merchant_subscription_reference": "16be0ed6-6e26-4598-b1c0-7470e8d2d065",
      "order_id": "v1-250612055134-aa-4tvxe4",
      "payment_id": "v1-250612055134-aa-4tvxe4-up-a",
      "subscription_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 436364,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\"]",
      "is_tpv_enabled": true,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-4405071524-aa-qlAtAf",
        "plan_name": "Monthly Plan",
        "plan_description": "Diwali dhammaka plan intended to attract customers on diwali time",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 100,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 100,
          "currency": "INR"
        },
        "trial_period_in_days": 1,
        "start_date": "2022-02-01T17:32:28Z",
        "end_date": "2022-10-21T17:32:28Z",
        "merchant_plan_reference": "1234567890",
        "auto_debit_ot": true,
        "initial_debit_amount": {
          "value": 50,
          "currency": "INR"
        },
        "merchant_metadata": {
          "key1": "DD",
          "key2": "XOF"
        },
        "created_at": "2022-10-21T17:32:28Z",
        "modified_at": "2022-10-21T17:32:28Z"
      },
      "quantity": 1,
      "start_date": "2022-07-21T17:32:28Z",
      "end_date": "2022-09-21T17:32:28Z",
      "customer_id": "123456",
      "payment_mode": [
        "UPI"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "key1": "DD",
        "key2": "XOF"
      },
      "status": "INACTIVE",
      "bank_account": {
        "account_number": "123456789012345",
        "name": "Gaurav Kumar",
        "ifsc": "123456789012345"
      },
      "created_at": "2022-10-21T17:32:28Z",
      "modified_at": "2022-10-21T17:32:28Z"
    }
  }
}
```

<h3 id="subscription_cancelled">SUBSCRIPTION\_CANCELLED</h3>
Triggered when the subscription is cancelled. Shown below is the sample payload returned for subscription cancelled scenario.

```json SUBSCRIPTION_CANCELLED
{
  "event_type": "SUBSCRIPTION_CANCELLED",
  "event_id": "v1-event-101",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-101-aa-xyz123",
      "merchant_subscription_reference": "sub-cancel-ref-001",
      "order_id": "v1-250612055134-aa-cancel1",
      "payment_id": "v1-250612055134-aa-cancel1-up-a",
      "subscription_amount": {
        "value": 20000,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 20000,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 20000,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\", \"CARD\"]",
      "is_tpv_enabled": false,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-101-aa-xyz123",
        "plan_name": "Basic Plan",
        "plan_description": "Basic subscription plan",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 20000,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 20000,
          "currency": "INR"
        },
        "trial_period_in_days": 0,
        "start_date": "2025-01-01T00:00:00Z",
        "end_date": "2025-12-31T23:59:59Z",
        "merchant_plan_reference": "plan-basic-ref-001",
        "auto_debit_ot": false,
        "initial_debit_amount": {
          "value": 0,
          "currency": "INR"
        },
        "merchant_metadata": {
          "source": "web"
        },
        "created_at": "2025-01-01T00:00:00Z",
        "modified_at": "2025-06-01T00:00:00Z"
      },
      "quantity": 1,
      "start_date": "2025-01-01T00:00:00Z",
      "end_date": "2025-12-31T23:59:59Z",
      "customer_id": "cust-001",
      "payment_mode": [
        "UPI",
        "CARD"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "campaign": "summer-sale"
      },
      "status": "CANCELLED",
      "bank_account": {
        "account_number": "1111222233334444",
        "name": "John Doe",
        "ifsc": "IFSC0001234"
      },
      "created_at": "2025-01-01T00:00:00Z",
      "modified_at": "2025-06-01T00:00:00Z"
    }
  }
}


```

<h3 id="subscription_revoke_failed">SUBSCRIPTION\_REVOKE\_FAILED</h3>
Triggered when the subscription revoke fails. Shown below is the sample payload returned for subscription revoke failed scenario.

```json SUBSCRIPTION_REVOKE_FAILED
{
  "event_type": "SUBSCRIPTION_REVOKE_FAILED",
  "event_id": "v1-event-102",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-102-aa-xyz124",
      "merchant_subscription_reference": "sub-revoke-fail-ref-002",
      "order_id": "v1-250612055134-aa-revoke2",
      "payment_id": "v1-250612055134-aa-revoke2-up-a",
      "subscription_amount": {
        "value": 30000,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 30000,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 30000,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\"]",
      "is_tpv_enabled": true,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-102-aa-xyz124",
        "plan_name": "Premium Plan",
        "plan_description": "Premium subscription plan",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 30000,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 30000,
          "currency": "INR"
        },
        "trial_period_in_days": 7,
        "start_date": "2025-02-01T00:00:00Z",
        "end_date": "2025-11-30T23:59:59Z",
        "merchant_plan_reference": "plan-premium-ref-002",
        "auto_debit_ot": true,
        "initial_debit_amount": {
          "value": 5000,
          "currency": "INR"
        },
        "merchant_metadata": {
          "source": "mobile-app"
        },
        "created_at": "2025-02-01T00:00:00Z",
        "modified_at": "2025-06-01T00:00:00Z"
      },
      "quantity": 1,
      "start_date": "2025-02-01T00:00:00Z",
      "end_date": "2025-11-30T23:59:59Z",
      "customer_id": "cust-002",
      "payment_mode": [
        "UPI"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "campaign": "holiday-offer"
      },
      "status": "ACTIVE",
      "bank_account": {
        "account_number": "5555666677778888",
        "name": "Jane Smith",
        "ifsc": "IFSC0005678"
      },
      "created_at": "2025-02-01T00:00:00Z",
      "modified_at": "2025-06-01T00:00:00Z"
    }
  }
}

```

<h3 id="subscription_updated">SUBSCRIPTION\_UPDATED</h3>
Triggered when the subscription is updated. Shown below is the sample payload returned for subscription updated scenario.

```json SUBSCRIPTION_UPDATED
{
  "event_type": "SUBSCRIPTION_UPDATED",
  "event_id": "v1-event-103",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-103-aa-xyz125",
      "merchant_subscription_reference": "sub-update-ref-003",
      "order_id": "v1-250612055134-aa-update3",
      "payment_id": "v1-250612055134-aa-update3-up-a",
      "subscription_amount": {
        "value": 25000,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 25000,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 25000,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"CARD\"]",
      "is_tpv_enabled": false,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-103-aa-xyz125",
        "plan_name": "Standard Plan",
        "plan_description": "Standard subscription plan",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 25000,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 25000,
          "currency": "INR"
        },
        "trial_period_in_days": 3,
        "start_date": "2025-03-01T00:00:00Z",
        "end_date": "2025-09-30T23:59:59Z",
        "merchant_plan_reference": "plan-standard-ref-003",
        "auto_debit_ot": false,
        "initial_debit_amount": {
          "value": 0,
          "currency": "INR"
        },
        "merchant_metadata": {
          "source": "api"
        },
        "created_at": "2025-03-01T00:00:00Z",
        "modified_at": "2025-06-01T00:00:00Z"
      },
      "quantity": 1,
      "start_date": "2025-03-01T00:00:00Z",
      "end_date": "2025-09-30T23:59:59Z",
      "customer_id": "cust-003",
      "payment_mode": [
        "CARD"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "campaign": "spring-promo"
      },
      "status": "ACTIVE",
      "bank_account": {
        "account_number": "9999000011112222",
        "name": "Alice Johnson",
        "ifsc": "IFSC0009999"
      },
      "created_at": "2025-03-01T00:00:00Z",
      "modified_at": "2025-06-01T00:00:00Z"
    }
  }
}

```

<h3 id="subscription_update_failed">SUBSCRIPTION\_UPDATE\_FAILED</h3>
Triggered when the subscription update fails. Shown below is the sample payload returned for subscription update failed scenario.

```json SUBSCRIPTION_UPDATE_FAILED
{
  "event_type": "SUBSCRIPTION_UPDATE_FAILED",
  "event_id": "v1-event-104",
  "merchant_id": "2345",
  "data": {
    "subscription": {
      "subscription_id": "v1-sub-104-aa-xyz126",
      "merchant_subscription_reference": "sub-update-fail-ref-004",
      "order_id": "v1-250612055134-aa-updatefail4",
      "payment_id": "v1-250612055134-aa-updatefail4-up-a",
      "subscription_amount": {
        "value": 18000,
        "currency": "CURRENCY_INR"
      },
      "order_amount": {
        "value": 18000,
        "currency": "CURRENCY_INR"
      },
      "subscription_max_limit_amount": {
        "value": 18000,
        "currency": "CURRENCY_INR"
      },
      "allowed_payment_mode": "[\"UPI\", \"CARD\"]",
      "is_tpv_enabled": true,
      "enable_notification": true,
      "plan_details": {
        "plan_id": "v1-plan-104-aa-xyz126",
        "plan_name": "Economy Plan",
        "plan_description": "Economy subscription plan",
        "frequency_count": 1,
        "frequency": "Month",
        "amount": {
          "value": 18000,
          "currency": "INR"
        },
        "max_limit_amount": {
          "value": 18000,
          "currency": "INR"
        },
        "trial_period_in_days": 0,
        "start_date": "2025-04-01T00:00:00Z",
        "end_date": "2025-10-31T23:59:59Z",
        "merchant_plan_reference": "plan-economy-ref-004",
        "auto_debit_ot": false,
        "initial_debit_amount": {
          "value": 0,
          "currency": "INR"
        },
        "merchant_metadata": {
          "source": "web"
        },
        "created_at": "2025-04-01T00:00:00Z",
        "modified_at": "2025-06-01T00:00:00Z"
      },
      "quantity": 1,
      "start_date": "2025-04-01T00:00:00Z",
      "end_date": "2025-10-31T23:59:59Z",
      "customer_id": "cust-004",
      "payment_mode": [
        "UPI",
        "CARD"
      ],
      "integration_mode": "SEAMLESS",
      "merchant_metadata": {
        "campaign": "flash-sale"
      },
      "status": "ACTIVE",
      "bank_account": {
        "account_number": "4444555566667777",
        "name": "Bob Martin",
        "ifsc": "IFSC0004444"
      },
      "created_at": "2025-04-01T00:00:00Z",
      "modified_at": "2025-06-01T00:00:00Z"
    }
  }
}

```

<h3 id="payout_transaction_failed">Payout Transaction Failed</h3>
When the payout gets failed for any reasons.

```json payout-transaction-failed
{
  "eventId": "pytw-c560ba0822fd4502bbf5e38618b0cd58",
  "data": {
    "amount": {
      "currency": "INR",
      "value": 480
    },
    "fees": {
      "currency": "INR",
      "value": 0
    },
    "tax": {
      "currency": "INR",
      "value": 0
    },
    "clientReferenceId": "Payout_webhook_testing_02",
    "paymentReferenceId": "txn-10a144c183dd4fd5875f33ee076f8d80",
    "message": "Beneficiary Account blocked/frozen",
    "mode": "NEFT",
    "bankTransactionReferenceId": "UTR502ce08380",
    "createdAt": "2025-01-15T09:19:16Z",
    "remarks": "del",
    "scheduledAt": "",
    "status": "FAILED",
    "updatedAt": "2025-01-15T09:28:53Z"
  },
  "eventVersion": "1.0",
  "eventSource": "PAYOUT",
  "eventType": "payout-transaction-failed",
  "sentAt": "1736933335020",
  "eventTimeStamp": "2025-01-15T09:28:54Z"
}
```

<h3 id="payout_transaction_success">Payout Transaction Success</h3>
When the payout is successfully processed.

```json payout-transaction-success
{
  "eventId": "pytw-fc18909dee5e4430bb7d9914124e8d79",
  "data": {
    "amount": {
      "currency": "INR",
      "value": 480
    },
    "fees": {
      "currency": "INR",
      "value": 0
    },
    "tax": {
      "currency": "INR",
      "value": 0
    },
    "clientReferenceId": "Payout_webhook_testing_01",
    "paymentReferenceId": "txn-e28f0bcb241043c5959815f090e7971e",
    "message": "Payment instruction successfully executed with bank",
    "mode": "NEFT",
    "bankTransactionReferenceId": "UTR604ed3",
    "createdAt": "2025-01-15T09:04:49Z",
    "remarks": "del",
    "scheduledAt": "",
    "status": "SUCCESS",
    "updatedAt": "2025-01-15T09:15:12Z"
  },
  "eventVersion": "1.0",
  "eventSource": "PAYOUT",
  "eventType": "payout-transaction-success",
  "sentAt": "1736932513053",
  "eventTimeStamp": "2025-01-15T09:15:12Z"
}
```
