Once you enroll with us as a merchant, you will receive an email detailing the steps to create an account. You will be able to process payments on the successful completion of these steps.
You can write to firstname.lastname@example.org with your contact details. Our team will help you in retrieving your account details and resetting the password.
You can access real-time reports for your transactions, sales history, and other parameters through myPlutus reports. These reports are available on the web (TRM) or can be viewed on the myPlutus app. The app is freely downloadable from Google Play or App Store.
To add, edit or link a bank account to your Pine Labs account, please visit Account > Settings > Bank Account.
You will need to provide your complete bank account details for the process and it may require up to five working days for account verification and to reflect any changes made. The real-time status of the bank account verification can be viewed through your account.