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This Code of Ethics and Professional Conduct document outlines the ethical principles that govern decisions, acceptable and non-acceptable conduct and behaviour at Pine Labs (the “Company”). This document will be refreshed periodically to ensure that it remains relevant to the times without changing our underlying principles.
This Code of Ethics and Professional Conduct (The “Code of Conduct”) is applicable to every person engaged with Pine Labs – whether as a Director, full-time employee, contract employee, intern, trainee, vendor, 3rd party and is applicable across all Pine Labs’ offices in India and outside, now and in future.
Equal Opportunity Employer: We shall recruit and promote employees based on merit and performance only and will not discriminate.
Statutory Laws & Compliance: We shall follow the applicable laws both in letter and spirit set out by the respective governments and will not wilfully engage in any activity that contradicts the law of the land.
Financial Statement & Statutory Disclosure: We shall be sincere and straightforward in so far as our financial statements and statutory disclosures are concerned. We make it our habit to reflect all our company’s financial records and disclosures in an ethical and transparent manner reflective of a responsible business entity that respects fair and accepted reporting standards of businesses. We will strive to set a benchmark in high reporting standards and practices.
Conflict of Interest: We shall always strive to avoid instances of “Conflict of Interest”, where our interests either through our personal associations or direct relation are not in the best interest of the company. If such instances do occur, we shall report to HR and not partake in such decisions. Conflict of interest includes but not limited to:
Prevention of Corruption: We shall in no way encourage any bribery or indulge in any unfair or corrupt activities while representing the organization during our business. We shall not indulge in any act of corruption such as deception, bribery, forgery, extortion, theft, embezzlement, misappropriation, falsification or collusion.
Cyber Security: We recognize that we use digital media and modern technology platforms. Therefore, we commit to adopt by design, secure cybersecurity practices for the good of the company and for securing our customers’ data and information. We will always strive to be aware and cautious about the potential of cyberattacks to our customers’ networks and digital platforms. When in doubt we will consult the IT team in our organisation.
Safety, Health & Environment: We understand the importance of natural resources and will take necessary steps to reduce our carbon footprint and minimize the impact of our products on the environment. We will also ensure adherence to safe work practices to ensure protection against safety and health hazards.
Representing Pine Labs: We recognize that each of us is an ambassador of Pine Labs to the external world. We will take the utmost care and pay all necessary attention to the way we conduct ourselves both inside and outside our company and premises. We commit to demonstrate our ethics in our professional behaviour outside the company. We will use official communication material and follow our company guidelines and brand rules. We will not make our company’s interests subservient to our opinion and beliefs.
Employees and 3rd party (to the extent applicable) are encouraged to read the below policies in conjunction with other relevant Company policies, including:
To report any violation of the Code of Conduct, please write an e-mail to: firstname.lastname@example.org. The identity of the individual shall be kept completely confidential during an internal or external investigation.