Onedesk is a user-friendly payment gateway that runs on any PC POS.Convenience store owners can install Onedesk in minutes and immediately start selling mobile top-ups, bill payment and tickets through a uniform application, extracting commission revenue from each transaction and offering a valued new convenience to their customers. High-traffic retailers like supermarkets can add a convenient new feature like mobile top up to drive customer repeat purchases – and earn commissions on every transaction. Pine Labs has partnered with an extensive network, encompassing all major mobile operators, utilities and ticket booking providers. The solution is currently live with over 2000 retailers.

• One-stop solution: – Onedesk is integrated with all mobile operators for instant recharges; major utilities for bill payment; air, train, bus and movie operators for on-site ticketing – one single terminal creates a comprehensive point of sales for consumers. “Virtual” inventory management: retailers need not pay for distribution and storing of various denominations of vouchers and coupons – all denominations are instantly delivered electronically to the customer.
• Thin client architecture:– The application is easily installed on any Windows-based PC – and unlike a web interface, it does not require high bandwidth online connectivity to complete transactions quickly. Designed to work optimally on a low memory/low storage device.
• Rides on existing hardware – Retailers can install Onedesk on any Windows-based PC, and need not invest in additional hardware.
• Payment flexibility: – Onedesk accepts cash or credit card payments for services; Pine Labs provides cash management solution and end-of-day settlement reporting.

• Greater share of customer wallet: – Increased customer traffic and ‘stickiness’ due to convenience of in-store top up and bill payment service
• New revenue streams: – Higher transaction volumes from existing customers and share of commission revenue.
• Cost reduction: – Simplification of voucher distribution and inventory management, usage of low-cost broadband for connectivity, and leverage of existing hardware.
• Turnkey solution: – Cash management, customer service and technical support performed by Pine Labs

• Retailer installs Onedesk on PC POS and establishes connectivity using CDMA, VSAT, VPN or Plutus Secure
• Customer chooses type of transaction and pays retailer.
• Thin client communicates to Pluton gateway and routes transaction to individual biller platform
• Retailer completes transaction and prints out charge slip, ePIN, ticket, etc.
• Onedesk provides settlement and reporting to retailer.